Hotel Campanile Roissy CDG

I needed water for an emergency, so I rushed down to the reception at 3.30 am to ask if i could get some water she said to me that you have to buy a bottle from the vendor for €3. Fair enough, no problem. i didn't mind paying, but I didn't take my card or phone down to the reception with me. I had to rush back up from the stairs to level 2 as I also forgot the key card, and it wouldn't allow me to use the lift without the keycard. Anyway, I eventually got the water. But what I didn't understand that she didn't tell me about the water fountains that was literally situated in a corner in the lobby reception area and made me do a yoyo and go through all that struggle just to get some water!! What such poor heartless and unreal receptionist would make you do that for some water. Don't know if that was because I am different, in colour skin or what, but defo made me feel like I'm feeling what I'm feeling (raisist) individual. She just stood there, looking at me, struggling felt like she and her mate had a right giggle over it!!

Our flight was cancelled and we were auto booked into this airport hotel. They have a shuttle service from the airport but you have to pay (€7) and the drivers are just rude ! The hotel staff were great at reception but the rooms were awful. Bathroom smelt like a drain and the shower cubicle was filthy. The carpet in the room was threadbare and a trip hazard and the room hadn’t been updated, I’m guessing, since the 80s/90s when lime green must have been the in colour. Air conditioning didn’t really make a difference and the hotel was noisy. We had to get up at 4:30am for our flight the following morning and luckily breakfast was from 4am. The breakfast wasn’t that bad with fresh continental food and cooked available. All self service. We booked the shuttle service back to airport and were picked up again by a very rude driver who almost refused to take us for no reason until I showed him our booking and that we were who we said on the booking - unbelievable. I think the shuttle service is outsourced as you couldn’t book into hotel, only via QR code the reception staff directed us to.

Air traffic control issue over UK had us returning to Paris and Air France arranged for us to stay at this hotel. We queued for 50 minutes to get seen at reception, then the room keycard didn’t word (which in hindsight was a godsend) the smell in our twin room was indescribable, the carpet was mostly stains. We immediately checked out and arranged for a room in our previous hotel. I wouldn’t not put my dogs to board here.