Jardin del Atlantico

Have stayed here many times before and always have an enjoyable stay. There have been some considerable improvements, especially the pool area and the poolside bar which stays open until 11pm (weather permitting). If raining the pool bar closes and entertainment is provided in the sports bar inside the hotel instead. For me the location is excellent and I only left the hotel 3 times to go to the supermarket, everything I needed was there. I have found the staff to be very friendly, from the chambermaids, receptionist, bar staff and restaurant staff. If you interact with them then they reciprocate, 3 or 4 members of staff were particularly nice to me as a solo traveller and always took time to talk to me, especially at mealtimes. They all received a tip from me when I left. The rooms were serviced 5 out of 7 days and always to a great standard. All public areas are well cleaned. I was fortunate enough to have a ground floor room with a terrace overlooking the children's pool. The rooms are not perfect but thy are in the process of being refurbished. They advertise no air conditioning so not sure why so many negative comments about it not having aircon ! There were a few cockroaches about, but this is to be expected. There is some noise from the bars opposite but you expect that in a place like this, I expect staying close to the Jumbo centre is even worse. I found it to be great value for money, I was all inclusive and found the food to be excellent (and certainly not the same every day as some suggest). There is always a salad bar, hot food counters, cold food counter with meats and cheeses and another cold food counter for desserts. There is something for everyone and if not to your liking then you must be a very fussy eater. The inclusive drinks package was excellent. San Miguel was the beer, red wine, white wine, Sangria, Pepsi, Pepsi Max,2 x Fanta The house vodka was enjoyable and not like rocket fuel that you get at some places. I was certainly not disappointed with the drinks on offer. A couple of time I did treat myself to a bottle of wine at dinner... and only 10 euros for a very nice bottle of Rose wine. There was entertainment every evening which everyone seem to enjoy and was a great atmosphere. I am looking forward to my next visit in October.

Hi there, well what can I say? I thought I would never visit this island again, but due to certain circumstances I did. I will try to be as brief as possible considering my previous reviews. I have read all the reviews about this hotel. I would say I agree with all the negatives + at least times 10. The majority of the reviewers with negative moments have been very, very kind. As I said, it is 10 times worse in reality. I promised to be brief: So if you like getting cancer due to dangerous UV radiation all year round, dangerous dust content in the air, black super small grains of sand in every opening, sleep deprivation because of surroundings unbearable noise, burning your feet on super hot UV charged sand and you like being belittled, oppressed, hearing bad talk and laugh behind your back about you, ignored, discriminated against, using all means with your perfect English to get understanding attention from perfect English speaking locals who can torture you endlessly with their language instead, you like being surrounded by 70+ people just with poor clothing choices, you like just looking at the sea and not being able to swim because of the smell from the sewer, cold, dirt and terrible waves and you have an alcohol, drug or other addiction, then this is the place for you. Have a nice vacation.

We booked a week half board in the Easter holidays with Tui. When booking Tui advertised this hotel as being fully refurbished so look out for the new trip advisor reviews. So as the reviews came through I was really worried. At the end of the day a holiday is what you make of it & we had a brilliant time. The receptionist was really helpful in getting us quiet rooms & helping us with days out. The newly refurbished pools out the back were great, we have older teenage kids so didn't use the splash park but it looked fun. The food was good, not the best selection we have had in the evening but always something tasty, we never had trouble getting a table & breakfast was brilliant. Not sure if all inclusive would be beneficial at this hotel but half board was perfect & water was included in the evening meal, drinks were reasonably priced. Plenty of sun beds at any time of day, we found one of the older pools next to the mini golf to be the warmest, I would think it was heated as we went swimming everyday, balls & inflatables are aloud. We had two standard rooms, be warned these have not been refurbished & have no air con which was fine for us in April. Our rooms were spotless when we arrived & cleaned most days. Yes they are basic, the bathroom is small & has a shower over the bath with a shower curtain but it was hot & powerful. The beds were comfortable, we had a dressing table which was nice to get ready at night & a nice big balcony overlooking the back pool with a table & chairs. We didn't use the kitchen area apart from the kettle so can't really comment on self catering facilities but it looked like you could prepare basic meals with what was provided. No microwave though. We had no noise from the bars as we were the furthest away from them & didn't once hear anyone above us or next door. The location was perfect for us, 5 min walk to the lovely beach. Beach sun beds were cheap compared to other places we have been, toilets & bars all the way along the beach & well worth a walk to see the sand dunes. Loads of shops, bars & restaurants with entertainment around the hotel, everything is within walking distance. The market on a Wed & Sat was right outside the hotel. We found the bus service brilliant, easy to use & always on time, bus stop at the end of the road. We had a lovely holiday & would come again.