SECRETS LANZAROTE RESORT

We have been coming to this hotel for many years now, not only as Secrets but also when it was named The Hesperia. It never fails to impress us. The stunning location, atmosphere and professional staff. The minute you enter the hotel you are impressed with the beautiful deco of the entrance hall and efficiency of the members of staff behind the reception and in front. A warm welcome is always given and nothing is too much trouble. The hotel is perfect for not only couples, friends and family but anyone who wishes to travel on their own. Rooms are lovely not only comfortable but well equipped and if something is missing or required the staff will always oblige. Our maid ensured our room 568 was immaculate each day, supplying anything that we required or was needed in the room. The restaurants within the hotel give you a different atmosphere in each one and choice of menu, giving you a mixed variety, all good. The A La Carte restaurants are fronted by Guest Experience who are excellent and professional, ensuring you enjoy your meal, always making you feel special, Isabel and Valentine in particular . The World Cafe (being the main buffet restaurant) has an excellent choice of food and offers a different themed night at dinner. A special 'thank you' has to go to Isabel from Guest Experience who again helped us before we arrived and whilst there made our stay as enjoyable and special as it has done before. Isabel is a credit to the hotel, will go above and beyond for you and is totally efficient and professional but also makes you feel like you 'have come home' with the welcome you receive. Will definitely be returning.

Really great hotel, only a short taxi ride from the airport. Our second visit to Secrets Lanzarote, having been so impressed a year ago. High quality, fabulous food, and a chilled relaxing atmosphere. Lots of variety in relation to the places to go, and because weather a little unsettled, we were able to experience it all. Rooms were really comfortable with excellent products in them. Overall, although luxurious, I felt really good value for the quality we received. The staff were outstanding.

Absolutely perfect in every way, fantastic staff, great food, outstanding hotel, very professional but super relaxed, cant wait to return

The quality of the accommodation and facilities was excellent; staff were friendly and professional, food was decent, not amazing.

Really nice hotel & staff were incredible. I would highly recommend the preferred club. It was quiet in April but we enjoyed the chill vibes.