TUI BLUE Atlantica Sungarden Park

The Atlantica Sungarden Park was one of the best hotel stays we’ve had. The hotel is ideally located, spotless, the staff are so friendly and cannot do enough for you. I also loved the Bluefit sessions with Carl who always brought lots of energy.

From arrival to departure everything was just great. We had a swim-up room with sun on the terrace all day (4006). Food in the buffet was good and varied. Make sure you book a table at the Italian restaurant, as the menu here is really good as well. Pool area is never too busy, and there are plenty of seating options. Special shoutout to Servesh and Bijay in the Lobby bar and Amandeep in the dining area. You guys went above and beyond to make our stay excellent! Thanks.

The hotel was lovely. We were greeted with a cool drink and our cases were taken to our room for us. We booked a swim-up room as it was a special birthday for my husband and a regular birthday for myself. Room 5011 which got the sun until around 2.30 on the terrace and then on the pool for the rest of the afternoon. The pool is only shared with one other room which was great. Food was probably some of the best AI we have ever had, the chef was present at almost every meal and would come and chat to the guests. The meat and fish was good quality which was unusual for AI. The à la carte restaurant is amazing, we had 2 visits as we stayed for 10 days. The second visit was my birthday and the staff sang and presented me with a cake and a bottle of champagne, a lovely touch! A snack bar by the pool was a great addition, burgers, hot dogs, chips, wraps, salads, cake and ice cream during the day. Both the pool bar and reception bar had great staff. If you wanted a cocktail that wasn’t on the menu if you told them the ingredients they would make it for you. We needed to contact maintenance twice, and our issues were attended to immediately. BUT……. Tui really let this hotel down with the entertainment or lack of. I questioned this with the Rep and was told that TUI Blue entertainment was ‘low key’. We’ve had several other TUI Blue holidays and the entertainment has been amazing. I met a lady in her 80’s who said ‘I don’t come on holiday to go to bed at 9.30’ There’s also very few places to sit in the evening. The Reception bar is not very big and is brightly lit and next to the Reception. The pool bar is open in the evening but the chairs have been sat on during the day by people covered in sunscreen and have bird droppings on them. Not ideal when you’re showered and dressed for the evening. The other issue is the lack of toilet facilities around the pool. You either need to walk through Reception and up some stairs or in the lift, or down in a lift and into the spa which involves walking down a slope. With just a few tweaks this would be the perfect holiday.

Good food and beautiful surroundings. The staff were great. Especially one bartender/waiter, Muhammed, who was absolutely amazing. Every day he greeted us with a big smile and did everything to make sure we had a good time. Even though he was young, he worked like ten people, always alert and always doing that little extra. With the level of service he provided, I will definitely come back again soon. I hope he becomes a supervisor and helps train the rest of the staff, because then the hotel experience would be complete.

Stayed here for a week stunning hotel with beautiful views over the sea. Room was large extremely clean and fresh when we arrived and maintained throughout stay. Catering and bar staff especially (Bijay)were so helpful couldn’t do enough for you at all times. All inclusive food was amazing with variety for all tastes. Will definitely be coming back in future.