Grand Hotel

V hotelu jsme vyzkušeli 2 různé pokoje protože jsme si prodlužovali pobyt - oba pokoje bez problémů jen v obou špatně odtékala voda z umyvadel i vany. Jinak čisté se super výhledem na moře a přistav. Plusem hotelu je možnost večeřet na otevřené terase v nejvyšším patře. Dalšim plusem je vzdálenost od přistavu cca 500 m ale do kopce. Personál byl příjemný a ochotný. Mínusem je vzdálenost k malé pláži cca 1 km po silnici a příliš vychlazená jídelna při snídani.

Náš jarní výlet na Maltu jsme zahájili právě na ostrově Gozo. Gozo rozhodně stojí za návštěvu, protože je tam spousta krásných míst. V hotelu jsme byli spokojeni, pokoj byl hezký a čistý. Hotelový personál příjemný a snídaně chutné.

Great holiday experience, the room was quiet, clean and comfortable, staff was genuinely friendly and helpful. The location was so convenient! Would be happy to stay there again :)

We were greatly looking forward to our week at the Grand Hotel going by the photographs on the hotel website and it's lovely position. Sadly the reviews that say faded grandeur are correct to be honest the only good thing about it is its position and the beautiful view. It is very misleading that there are photographs of the outdoor pool being the main attraction of course and then a tiny line on the website that says 'seasonal ' should be made really crystal clear that the outdoor pool is not open at this time of year. Mixed messages in that we were by the pool on the first day and ordered bar service from the number on the pool tables, were delivered drinks and yet the pool was supposed to be closed.... bizarre. The breakfast was mediocre the coffee was undrinkable both from the machine and from the coffee served at the tables there seemed to be great difficulty in keeping food warm the potatoes of the day were always stone cold even when we arrived at 07.30 in the morning. Housekeeping left a lot to be desired there was a thick layer of dust under our bed that stayed there the whole seven days. Very little attention to detail. Customer service was scant it seem to be that the customer was the least important thing.

The staff were lovely, the hotel itself is a bit tired .It might be because we went out of season but some of the lifts weren't working and the pool area had a lot of rubble on it,tried to book a massage but the young lady said she had no electricity!!