Domaine De Grand Baie

What a lovely 7 days we had, from super comfy accommodation to the food, super pool and overall a great relaxing holiday, staff were friendly and plenty to eat! thank you so much

I stayed at Domaine de Grand Baie for the 2nd time the past weekend. The location is always ideal as it is close to La croisette and the different facilities. The common areas and the room were very clean. We had asked for rooms with Garden view but we got view on some construction site which was not very nice, since we stayed 1 night we did not bother much. In the toilet there was a smell of cigarette as if someone had smoke previously which was quite annoying. The service was ok, the only thing is that they promise you that if you make full payment you are eligible for a late check out but this is not the case as they will tell you it depends on availabiltiy and it is already fully book. I would suggest not advertising this as it gives hope for nothing. In terms of value for money I would say its fair, however last time compared to this time there is an incrrease of about Rs 500 for a room rate on BB. The breakfast was decent all the essentials were here although the quality was not there. The lady at the egg station on Sunday morning was very much not welcoming and should learn some basic customer service as she looked annoyed at every order. Overall, if you are looking for a decent place to stay for a getaway in the north, its ideal.

The pictures looks amazing, and one first glance when you walk in it looks OK. We had the penthouse, and we were expecting to be impressed. We weren't! - The apartment was dirty. The floor had not been cleaned. - One of the beds had not been made, and even had dirty pillow cases on. - The towels had stains on them, disgusting. - The AC didn't work in the bedroom. - The bathroom towels were tiny, not sufficient for showering. - The overall apartment was not cleaned. - Even though it has a kitchen they only provided 1 dish cloth, and nothinf to wash the dishes or wipe the sides down. - Eventhou we had half board, they wanted to charge us water when having dinner and breakfast. - Breakfast buffet, when the food finished they didn't replace it. There's only one coffee machine and the queue was huge. - The view from the balcony was a construction site. Overall, for the price we paid we were thoroughly disappointed. The team did come and clean and sort the beds and towels out, but when paying this much, it should have been done before we arrived. The Manager Stephen said he would look to provide a discount or refund, but it's been a week and I've not heard anything from them.

A good hotel with overall a nice ambience. However the cleanliness requires a lot of work. The room had ants roaming all over the kitchenette. However, all this seems minor when one sees the very murky pool (especially when seen at night once the pool lights are switched on). The practice where the hotel seemed to have no objection with parents taking their infants inside the pool (diapers and all..... Yuck). That really put us off !!! What a sad state of affairs ! The shuttle bus was excellant though the breakast menu was repetitive and ther was little variety between one day to another. Overall average.

A memorable stay at this beautiful hotel, beautiful rooms, up to date facilities, the most beautiful things about this property is the Staff. The service at the restaurant was just wow, appreciate their implication and human approach A special thanks to the General Manager, Christine, again thank you for your daily support, especialy for my old age parents