Hotel Era

Opravdu milujete služby a kvalitní pokoj zde. Nejlepší hotel, který jsem zanechal v hotelu Combodia! Také chci poděkovat Anně za skvělou službu, rychle řešila můj problém a já to ocenil. Kromě příštího příchodu sem.

First of all when we arrived at 17:00 we’ve been told that we have to give the table back at 18:00 and we agreed. We ordered soups to start and main dishes to follow. For the soups we’ve been waiting around 30 min, while two table next to us who arrived after already had soup and main course. Those table already finish and we were still waiting for our next courses to come. It was 18.10 and we didn’t received anything yet. We decided to leave this place as we’ve been waiting more than an 1 our for two course meal. We went to the waitress and told her that is not acceptable to wait so long so we want to pay for what we had and leave. In the meantime she said that our food just arrived but we didn’t want to stay there any longer. We said that we don’t want it anymore and what was shocking to me that one waitress said to another: “We will have it”! This is not acceptable to speak this way when the guests are next to you. VERY UNPROFESSIONAL AND EMBARRASSING FOR THE RESTAURANT!

Very nice hotel in a lovely location, great breakfast - good choice. Resturant food very good and plentyful- watch out though they don't serve food past 7.30pm every night which meant we went for a Greek down the road, which was ok but if I wanted to eat gGrrek food I would go to Greece! Room visitors pack could do with updating

Really good hotel with great breakfast. Conveniently located. Parking places offered for guests. I would definitely recommend this hotel for short stays and probably would come back there again in future.

Hotel is located on a hill above the Swieradow what guaranteed great mountain vie if you have room from proper side (street side!). To find the hotel is quite easy - Y have to follow up on the gondola lift which is 500 meters above hotel :). But to the heart of Swieradow Y have less then one kilometre. The hotel has own big parking on own fenced area. Originally hotel had 4* know has 3*. I really don't know why? Everything in Era hotel is proper for 4 stars. My room (the Standard) was big, spacious, modern in style, very comfy, pleasant in look. Very clean the same like bathroom. Lobby, open staircase - everything is on 4* level. Included breakfast. Bedlinen and towels were fresh and proper for 4 stars. What else? The hotel is new in style and age. Is modern in good way. Unfortunately I spent there one night only, so I have no chance to try SPA - hope, is on same level like rooms and breakfast :)