Hacienda del Mar, Hotel Member of Meliá Collection

⭐⭐⭐⭐⭐ We had an amazing stay at Hancienda del Mar, member of Meliá Collection. The rooms are beautifully designed, everything is brand new, spotlessly clean, and smells fresh. You can really see the attention to detail throughout the hotel. The breakfast is of excellent quality, with a great selection of fresh and delicious food. The staff is highly professional, friendly, and always happy to help, making us feel welcome from the moment we arrived. The pool is perfect for relaxing, and the beachfront restaurant serves incredibly tasty food. The view from the terrace is absolutely stunning and gives the whole experience a true luxury feel. The beach has pebbles, but we didn’t see that as a drawback at all. We highly recommend this hotel and would definitely love to come back!

A really fabulous hotel, rooms were great, excellent facilities and staff were superb. Special shout out to Abel and Grace and also Ruben, Antonio and Antonio Jesus who went above and beyond to ensure we had a great stay! I would highly recommend this hotel.

We are presently staying for five nights at this hotel, and previously stayed at the Melia Zahara hotel prior to being here. We much prefer this hotel. Our experience here is presently great. The lobby area is impressive. Our check in was dealt with smoothly and we were offered a drink on the terrace while our room became ready. We had booked and paid for a sea view room and were directed to 531. It had a large terrace and a sea view, but the way in which the building was constructed meant that this particular room had a very narrow view of the sea, plus a couple of wooden planks across the balcony which cut the view of the sea quite significantly - toughened glass would have opened up the view somewhat. We asked if there was another room available, but not until the following day, when we moved up a floor to 621 - a much smaller balcony but with a larger sea view. Again, the view would be made better with the addition of toughened glass rather than the one plank of wood across the balcony. We had our first evening meal at the beach restaurant, and the staff went out of their way to give us something we had thought was on the evening menu, but subsequently found out it was the lunch menu we had been given at reception. Staff made it for us anyway and we had a great meal. Breakfast is vast and there’s something for everyone. The staff are a real asset at this place and so willing to please. Everyone from reception, to the waiting staff, the ladies who clean the rooms, and the garden staff. All very pleasant and helpful. Somewhat annoying are the workers maintaining the trees in the gardens while people are trying to relax during the day. Today they were already here while we were having breakfast and are still here with their machinery at past 1.15 pm. However, it has to be said that the gardens are beautifully maintained, and there are plenty of beds and parasols. People who insist on reserving beds then not using them for some time are always a nuisance. On balance we would love to come to this hotel again - It’s just lovely.

I have family living in Estepona so have been visiting this area for nearly 30 years, but this is the first time that we have stayed in this property and it will definitely not be the last. We visited for my daughter’s 18th birthday and everything was amazing, the staff, food, rooms etc. We particularly enjoyed spending time at the Neguri Beach Club where the food was excellent. Special mention to Stephen in the hotel mens boutique, what a wonderful person, he was so friendly and helpful, the store was beautifully presented and he was very knowledgeable. Most definitely an asset to the hotel and their team.

Just a very quick thank you for a superb short break we had at the hotel in early June. Having spent many of the last 20 years at Don Pepe we were looking at an alternative due to its closure for its much needed and long overdue refurbishment. The room we stayed in, at the hotel, was the Del Mar suite and the decor, position on the front were second to none. The views were superb. We were aware that Abel had moved to Hacienda Del Mar and after chatting with him we decided to give it a try in a hope of finding an alternative for our family holiday this year. We tried it and have now booked all the family in, in August🙂 As always, Abel’s attention, consideration and overall effort to please again shone through, backed by a great team. The location of this hotel is superb albeit the time of year we went the beaches were a little barren of furnishing, activities etc., but you are only a short walk/taxi drive from a selection of excellent restaurants and the ‘old town’ which is beautiful. That said, we tended to stay around the hotel in the day and Neguri was a favourite spot for lunch over looking the sea, the food was always excellent. Whilst unfair to select any members of staff as all were very good we developed a good rapport with ‘Naughty Nina’ and ‘Noa’ in this restaurant and look forward to the same when we are back in August. We ate in El Burladero on the first evening and steak was very good. The whole team from the reception staff (Juan, Isobel etc) to the bar staff (Christina and Jules?) maids etc., were exceptional and their acknowledgement of us was much appreciated. Breakfast was excellent with a very varied choice and again the staff were all part of the team and worked hard to tend to your needs. The drinks service around the pool was also very good however we felt unsure as to the process of obtaining beds and towels unlike at the Don Pepe where Raul and Raff attended to everybody’s needs. This is not a criticism of the staff just more I think they need direction as to their actual role. The whole design and feel of the hotel has been worked through to an exceptionally high standard, so well done Gran Melia on that. Abel, again, many thanks for encouraging us to stay at Del Mar as we thoroughly enjoyed the whole experience and look forward to see you all in August. Mark & Jenny