Ibersol Torremolinos / Benalmadena Beach

Příjemný hotel, velmi milý personál, pokoj prostorově "úsporný", ale téměř všechny pokoje mají balkon šikmo orientovaný na moře. Bohužel se nám však potvrdila neblahá zkušenost jiných návštěvníků, kteří si v referencích opakovaně stěžovali na otravu jídlem. Zřejmě to tedy nebude náhoda a něco je s hygienou v kuchyni nebo s přípravou jídel špatně.

Good experience. Close to beach, restaurants and cafe. Also the bus station in front of hotel. Breakfast was so delicious. Every day they clean the room

Good points, room was clean and some staff were friendly. Bad points. We specifically booked this hotel as having air con that works and a functioning gym were paramount to my partner and I. The air con just does not work in the rooms or reach the bedroom even in the suite, it's so weak that we barely slept until we purchased 2 electric fans from the shop which still just blow hot air around the room. Only 2 plug sockets in your room right next to the beds so charging things, boiling a kettle and having fans working was always a technical feat. No electrical points near mirrors which is hard for ladies. They only give out 2 litres of water a day for 2 people!! otherwise it is €1.50 a bottle so water is NOT INCLUDED, not even in the gym!. Not all alcohol is all inclusive, no cocktails are included. The gym was useless, no air con in over 30 degree heat!, no machines work other than an elliptical, a running machine and free weights which everyone was trying to use at once, no water or gym towels! plus the gym was hard to get to, they block off all kinds of doors to it and are weird when you ask to use it. The cleaners just barge into the room unannounced whenever they like no matter if you are in your room with a do not disturb sign on the door or if you are naked getting changed they do not care so we had to revert to barricading the door shut at times to stop them, it was so rude and intrusive and it made my partner who has Multiple Sclerosis very on edge on a holiday she was trying to relax on. The food was repetitive awful and sub-par, hardly any meat at all on offer and they would run out of it plus the waiting on staff in there were extremely rude and arrogant and not helpful at all, if you are British and do not know a silly rule like you cannot fill up a bottle of water they will scold you infront of everyone, infact the blonde woman who seemed in charge scolded me for just sitting in the wrong area when there was no signs or any reason for not sitting next to the window and enjoying some food like a normal person on holiday. If you do not like the food expect to hike 5-8 miles a day as there isn't much on offer nearby or it is extremely expensive on the sea front. The lifts are slow, tiny and ancient with no air con. The view from the balcony is great but the awful music from a club outside pumping out crappy cheesy Spanish music all day and night so loud you can barely talk is like actual torture. It's not catered for the English whatsoever and even though we were extra polite we get the feeling they do not like the English here. The pool area was scruffy with no beds often available. No milk ever with the tea and coffee in the room then when you try to get a cup of it to make a brew they give you dirty looks, plus the cups were paper!. The no air con problem wasn't just in the room so expect to be hot all the time no matter where you go in the building. Will not be coming again, it was not relaxing in the slightest and we are devastated we didn't just book a nice self-catering holiday as it turned into one anyway.

Thank you so much for the warm welcome. (not only the weather) Special thanks to the entertainment and the barkeepers at the pool. I saw Frank and Edgar with such a powerful smile and love for their job. Same goes to Ismael and Raúl. I hope to be back soon. ¡Muchas gracias!

This is not a 4 star hotel it is an average 3 at best . Very average food, very poor evening entertainment, dirty and old pool area, ancient lifts, although the room was nice enough . Groups of school children on football holidays . Noisy and chaotic dining experience with poor choice and often running out of. Spit in the lifts was there the duration of our 4 day stay . Very disappointing when you expect 4 star standard to get this . Would not return !