Alua Calvia (ex. Dreams Calvia Mallorca)

Rozhodně tento hotel nedoporučuji. Při příjezdu Vám okamžitě nabízí lepší pokoje za příplatek, které jsou úplně náhodou připraveny ihned, zatímco na bookované se musí čekat. Následně se Vám zkouší vnucovat all inclusive, protože jsou údajně drinky drahé…(vůbec nejsou a all inclusive se absolutně nevyplatí). Přitom Vám nevysvětlí, jak věci v hotelu chodí a že například potřebujete k bazénu kartičku na osušky. Když si je člověk sežene a odejde na chvíli na pláž, hotelový staff si dovolí odnést Vaše věcí, hrabat se Vám v tašce a vrátit pouze část tašky…absolutní vrchol narušení soukromí! V životě jsem nikde na dovolené nezažila, aby mi někdo vzal tašku z lehátka a vrátil mi z ní pouze jeden opalovací krém. Vrchol drzosti!

Nestává se to často, ale tento hotel nás nadchl. Příplatek za vyšší patro a větší pokoj se rozhodně vyplatil. Pro 4členou rodinu dostatečně velké. Z 6 patra částečný výhled na moře. Pokoje uklizené každý den. Hotel se nachází na okraji města, takže večer jen hluk z místního programu. Silnou stránkou hotelu je perfektní stravování ve všech částech hotelu. Hotel nabízí několik bazénu a každý je trochu jiný, takže každý si najde ten svůj. Silnou stránkou je i obsluha, která se vždy usmívala a snažila se vyjít vstříc.

Overall an enjoyable stay at a lovely hotel, with a few moans and niggles… Firstly the entertainment team are incredible! So good with the kids, encouraging to get them involved both in the daytime with pool activities and the evening Mini Disco (nephew’s 4 and 3 loved it) can’t comment on the kids club as didn’t use it. Food very good for an AI buffet, although had started to get very busy just before we left as half term had started so could be slow with drinks orders at Dinner. If you do My Favourite Club recommend ‘The Fancy Bar’ for Al a carte lunch from a nice little menu. The ‘My Favourite Club’ part was a bit confusing, there is a lounge inside but you cannot take the bottles water/cans of drink/ snacks out of it. It’s not very clear what it included with the upgrade when it comes to food and drink options as the Fresco Lunch menu isn’t but snack options in the same place are included at certain times. They ran out of certain ingredients more than once for cocktails. There were some staff who weren’t so friendly and some of our party were made to feel uncomfortable, bar staff were taking pictures of people ordering/sat drinking and eating. Rooms were lovely, beds super comfortable and a good size - Palm building was lovely and quiet. Would have used the pool there more if didn’t have the kids as there were mattresses on the sun beds and nicer drink options! Overall it was a lovely week away with family. Just a shame a few things let it down a tiny bit.

We spent a wonderful week here with our two small children and had a fantastic experience. The kids club was excellent, and our older son had an amazing time every day. The rooms were very clean, and the staff was always friendly, helpful, and supportive in every situation. We truly felt welcome and would happily come back again.

Close to beach and shops yet not close to main Magaluf area of nightlife. Approx 10 min slow walk If that’s what u want. Beach accessed by some steps or slope from front of hotel which takes 3 mins to get too. Lovely beach no sunbeds to hire in this area. There are a couple of supermarkets from front entrance and turn left a few steps away. Main shopping area can be accessed same way just follow road round or take the scenic walk from lovely promenade. (Quickest route). There is a bus stop outside the hotel turn left and walk up the road a short way to bus area (yellow shelters)which runs a service to other parts of the island to get into palma nova is the 104 to palma comes every 15 mins costs 3 euros each way and u can pay cash on the bus, can’t comment on other prices as didn’t do any other, it is also the same bus stop for the airport bus. The coach drop off was outside hotel just over the road. We stayed as preferred and had a junior suite located in main building. Spacious room very comfortable bed and very clean. A fridge and a safe with a kettle and coffee machine and slippers. There is also an app which I requested something from but never got. Unusually no drawers. Just a wardrobe so there was a lack of space if more than two of you, a set of drawers would have been handy. Excellent shower with plentiful hot water and a separate toilet. Soap shampoo and conditioner provided if u want to leave yrs at home. Towels changed daily and rooms cleaned daily. View overlooking pool at back of hotel. Unfortunately no sun all day on balcony I think it would be best to email in advance to ask for sunny room if that’s what u require. There is also an area with a small pool and a few sunbeds, chairs and a bar serving drinks and food for preferred rate. The preferred rate also gives labelled drinks but again not really the top shelf stuff. But all palatable. There is an area in main restaurant for preferred guests. Would I say worth the extra- not really. WiFi is available through the hotel with a pretty good signal in most areas. The transfer on coach was last drop off so trip from airport was around an hour. Check in was straightforward and as we arrived after dinner service a cold plate was waiting for us in restaurant which was a nice touch. At this point would like to show gratitude to Eduardo in restaurant who was very considerate and approachable throughout every dinner service, and all staff are extremely welcoming and helpful. The bar service was very good although at night could be a bit of a wait but no more than a wait as what we would have at home in a busy bar. Staff again worked very hard to serve all. Meal times were very organised and the menus are varied enough to suit all tastes, sometimes labelling was wrong so for example turkey was actually lamb or calamari were onion rings maybe sometimes fried cheese sticks were fish fingers - this has to be seen as being in a foreign country and it is all part of the adventure. Quite simply if u don’t like it u can always go and get something else that suits your palette more. There are many food options to choose from always a nice cold meat and cheese section, a salad section and a grill. Plenty of pastas, pizzas, meat and fish and always vegetarian options. I know if u have a special requirement u can ask and it is generally accommodated. I personally feel that there are some upgrades that are required that would give the hotel a modernisation or facelift but by no means is the hotel below par. Entertainment at night was typical hotel style, a bit of food fun to sit and watch or join in if u felt like it. And during the day activities going on for those more active. The range of guests here are from families, couples and older couples. There were a few groups of people but did not see any stag/hen parties here. If I come to this area again I would happily stay here and enjoy the facilities this hotel provides. Things I would do in advance, not go preferred, ask for a balcony that gets some sun, stay in main block and ask for a higher floor - I could of done this at the start of my stay and would feel pretty confident that if the hotel had these rooms available they would of moved me but we totally enjoyed our stay:-)