Hospes Maricel & Spa

first class hotel, beautiful location, beautiful building great way to top off a wonderful trip in Mallorca.The staff was very accommodating friendly helped us out when we had a snag went above and beyond. Two thumbs up, five out of five. had dinner on the terrace, which was lovely. One of the best hotels I've stayed in in 50 years. had a corner room full bathtub tons of space. stayed on marriott points, so glad that I splurged.

Hotel location is nice but the price / quality isn’t inline with other Hotels at this level the Hotel try to positioning. The Service isn’t on good on this price point and it starts already at Check In and go all the way through Checkout. There are better alternatives on Mallorca on this price point what’s unfortunate as the location is really nice. Also invest into the Hotel for renovation wouldn’t be bad.

Absolutely stunning property and the service was 5 stars from start to finish

Beautiful old Hotel,great seating on the terraces to enjoy the views. Staff very friendly. Room with a sea view was comfortable.Great bed. Nice coffee machine. Lacked amenities in the bathroom for this standard of hotel.lovely bath no bath gel. Food excellent. Breakfast was very good, plenty of options. Dinner was nicely presented but quite limiting. Although we saw some diners having snack type menu, we weren’t offered this choice. Otherwise food was excellent. Parking limited and did incur a charge!

If you’re looking for a cozy, relaxing spa experience, this isn’t it. The marketing is misleading and doesn’t reflect the reality. Rooms are located on a very busy loud main road (buses, motorcycles and sirens through the night), the spa is mediocre and poorly maintained and there is no direct access to the water from the hotel. Nowhere near the five-star experience we expected, especially when it comes to hospitality and customer service which were unprofessional. Parking is €18/ day and car keys must remain with reception for no valid reason (there is no valet services). If you’re looking for an overpriced and loud base to explore Palma, it may be fine. But as a luxury spa hotel, it does not live up to its claims.