Vell Mari

All the staff are lovely, very friendly and always happy. The guy that runs the onsite supermarket is great. Booked a family room which was supposed to come with a kitchenette and microwave but only had a fridge and random chair. Safe didn't work and it took them 2 days to replace it with a very old one which I ended up not using. The room had recently been refurbished but the finish was very poor for example the LED strip in the shower was covered in plaster or grout or something, it just looks like they've rushed it and not taken any care on the finish. Pool is nice but very crowded, the staff said the hotel was half full so can't imagine how cramped it will be at full capacity. Food was poor it did improve slightly at the end of the week but was average at best, very little options, looked unappetising, often running low so you just had to pick from what was left. Nothing was labelled so you had no idea what you were eating. The food available during the day was disappointing, no snacks apart from fruit only ice cream available for kids in the restaurant. I would have eaten out more but my 9 yr old didn't want to walk out every night which is why I book all inclusive. Overall an average stay Jet2 rating is 4 stars but is more like 3 wouldn't come back.

The hotel is in a lovely setting, the grounds are well kept and the hotel was spotlessly clean. The room was renovated and spacious - the balcony had 2 sun loungers and a sunbed. The food was varied and tasty. Highlights for us were the moussaka, roast beef, meaty ribs, salads and the ice cream with sprinkles and wafers for the kids. You can help yourself to soft drinks, wine and beer (at meal times) which reduced queues. The staff were hard working and friendly. I wasn't a massive fan of the all inclusive cocktails but I'd recommend the Aperol spritz and the Strawberry daiquiri if you want to treat yourself. At €4.50 this is a lot cheaper than going to a bar. The entertainment team were enthusiastic round the pool - the aqua aerobics and pool games were fun. There wasn't much information about what was going on when though - a bit more information would have been helpful. We enjoyed the Tina Turner act and the circus act in the evenings. The on site arcade kept our 8 year old busy in the evenings. We managed to park our hire car on the street outside the hotel. The indoor pool and jacuzzi were a nice treat. We'd recommend going to the Go karting track in Can Picafort and the Ting ting train which stops outside the hotel. We had a lovely relaxing week in the sun in a lovely setting.

We had the most wonderful week away. This hotel is absolutely beautiful and such a peaceful setting. Set a little back from the resort front which we loved because it was quieter. A lovely walk to the beach or you could catch a bus or the resort train which stopped outside. The hotel has recently been refurbished and it’s beautiful. The beds were the comfiest we have had and the rooms finished a a high standard. We had a lovely view overlooking the trees and slept very well. We stayed all inclusive and found the food and drinks to be lovely. Plenty of options with everything refreshed and topped up. They also have a snack bar. We loved the entertainment. Kids mini disco every night which was perfect for our little one and then something for us afterwards. Everything felt very family oriented. The pool was lovely and we never had an issue finding a sun bed. What stood out the most for us though were the wonderful staff. They always made such an effort with our little one, always going above and beyond despite being busy. We can’t thank them enough and they are an absolute credit to the hotel. We very much hope to come back next year!

Food very good, clean rooms, friendly staff, hotel grounds kept clean and tidy, all in all a lovely place to stay

This is a good 3 star hotel, a little far out but walkable if you are fit enough. The food was good and the drinks OK on all inclusive, the let down is the number of sunbeds and administration of them, overcrowding, pool blocked off, towels left with no people etc. My other minor critiscum is the deposit driven facilities, want an iron - deposit, want a towel - deposit. The room was good sized, clean and modern, better windows and door would have helped with the noise management from the road right behind our room, which also never got any direct sunlight to dry towels and swim wear. For the right price we would return!