Taj Exotica Resort & Spa - The Palm Dubai

My visit to this hotel was exceptional, mainly due to the professional people, such as John Carlo. He is highly professional, committed, and dedicated to his clients. I would definitely promote John to the next level as a supervisor.

The employee Mohammed Hasaneien did his best to make our stay special and comfortable. He helped us a lot. I thank him very much. A very clean place and they pay attention to detail.

My wife and I arrived and received a very warm welcome. There was a man named Mohamed Hassanein who was extremely kind and helpful, and the reception staff were friendly and helpful. In addition, the swimming facilities and the room were very clean, and the room decor was unique. Thank you, it was a wonderful experience.

Just WOW! This is our first time staying at Taj and can guarantee that it wont be the last - as we have already made a booking for it again for next year's holiday. From the moment you walk in it’s a homely feeling. The staff are so hospitable - we were greeted with beautiful necklace and a welcome drink. As we were hear for our anniversary they kindly gave us a room upgrade and we are so thankful and will always remember that gesture. Room: The children loved the larger room- its was a luxury family suite with a lovely 4 chair dining area & mini fridge with coffee machine, sofabed living area with a 55" tv, desk area, a large bedroom with king bed another huge tv, a roll out bed was requested for our daughter. There was a walkin wardrobe/luggage area with full size mirrors, The bathroom is huge with separate toilet, bathtub & walkin shower, huge double sink and there's also a separate powder room/ toilet which our daughter absolutely loved to have her own space. We had some anniversary gestures layed out for us in room and something sweet for kids too. It’s the little things that make it for personal. Food: We had a full board package so had a couple of restaurants to choose from but we always dined in the main buffet restaurants for breakfast/dinner and the a la carte poolside restaurant for lunch. The food was amazing with lots to choose from the different areas, a daily menu was put for custom made to order with live kitchen. You really couldn't decide what to eat - and the portion sizes were massive. Pool: This has to be one of the largest and best pools we've seen in hotel. It's so big - 1.6m depth across all areas so you wouldn't have to worry about deep end. The atmosphere was so calm, chilled and the pool staff really couldn't do enough for you. Our daughter is one of the fussiest hard to please teenager but Taj "you have sold her the dream", she's lost for words from the food choice, room size/quality, pool area, hospitality of staff just beyond worlds. Now she wont allow us to look up hotel choices- it has to be Taj! It felt like home away from home. We loved it so much we've already booked it for March 2027 holiday. See you again soon Taj Exotica. (I don' t have anything negative to say about Taj but just a recommendation. The pool cabannas were reserved by guests by 8am who then went to have breakfast and didn't actually come to sit on them till 11am. This isn't fair on those guests who actually want to use them - so maybe don't allow people to reserve them unless they are actually going to sit on them straight away.)

The staff was superb. Rishi at reception was very courteous and personally escorted us to our room and ensured everything we needed was available. Breakfast was fantastic too.