Faern Arosa Altein

Nice and wellkept hotel in beautiful Arosa. Great and friendly service. Also liked the restaurant. Pool area was great

Dissapointed. We arrived and the receptionist was very confused - did not expect more guest. did you just book one minut ago, he said - we said; no this morning and payed as well. The cards for lifts was not ready and it was not a very warm welcome after driving for 10 hours. Nice room with view, but also terrible headache parfume-smell everywhere, Think it is the hotelsmell or Something. The restaurant, Alpensand was a joke. The waiters forgot the orders and did not come around to the tables. Especially the lady with braids was lazy and stood with her back to the guest most of the night talking or polish glasses. the man waiter tried to keep up, but forgot orders. We saw people leave because they didn’t come around for orders, forgot or waited too Long. The smallest glasses of Wine, but extremely expensive. Food was fine and beautiful view. Breakfast did not offer Many choices, no cut fruit, but at least the service was better here.

Beautiful hotel in walking distance to one of Arosa's ski lifts. Staff was very friendly and the hotel comes with great anemities such as decent SPA as well as ski storage. We booked the smallest room class whhich indeed is very small. Our room did not come with a desk and storage was not very plentyful. However, the beds are comfy and views are great. We booked half-board which I would not do again. While the breakfst buffet offers a great selection the dinner was a big disappointment. Food was average and portions were way too small considering you've been skiing all day. We always left hungry. I also feel that regular water should come free of charge during dinners when booking half board - maybe even coffee or tea - and not come at an extra cost.

Location good close to the railwaystation abd mountain view. Atmosphere multi cultural stuff nice and helpful. Rooms clean comfortable quite, nice view. Garage well easy to reach the rooms. Breakfast well everything available. Dinner top floor. Pizzas super. Ordinary food not enough variety. Polenta salty. Value for money below average. Friendly stuff yes. Kitchen needs to be reorganized. Massage polish lady well done professional. Pool ok insufficient spas. Water quality good.

The hotel was perfect for our family with two teenagers coming from Australia. Arosa itself is stunning. The hotel was Artdeco modern absolutely beautiful. 5-10 minutes walk from the main Arosa chairlift so perfect location. The family suite was big enough for the four of us.. the kids room had no windows but the teens loved their 'bunker'. The breakfast was sensational and something we looked forward to each day. The pool, lazy river and wellness room was perfect and fairly quiet (we went outside the Swiss school holidays). The staff were helpful and lovely. I booked far in advance so good value. The views from the hotel are amazing. Bad bits: shower leaked? no fridge in the room? None of this was a problem.. We would be back again in a heartbeat (if we could afford it).