Phuket Emerald Beach Resort

A great hotel with a positive staff. I want to point out that Soh is very attentive to security, so you don't have to worry. He's also a lot of fun, thanks to him for the excitement!

Soh sport He's a very cool, funny, and cheerful person.

We absolutely loved this hotel. The location in Karon is perfect, right on the beach with excellent restaurants and bars just outside. Breakfast catered for every nationality and the staff were always helpful, especially when it was busy and finding tables. A special thank you to Simon and Ice, who were particularly friendly and welcoming. The rooms were very spacious and spotlessly clean. Clean pool/beach towels provided daily. We would happily stay here again and highly recommend it.

Booked through Booking dot com September 2025. Was listed as suitable for adults and couples looking a relaxing holiday. We met a couple while here who booked through TUI and were given the same impression. Even the TUI rep didn’t realise this hotel has turned into a very noisy kids playground! If you are an adult or couple without family then you MUST AVOID this hotel. There is nowhere in this complex to escape them. They even set up kids painting sessions in the afternoon in the Sky Bar! Appalling experience, never again.

Lovely hotel with great and helpful staff. In, Lilly, and Fern from the restaurant were spot on with the service and politeness. We also appreciated the live music performance by Nery 🎶, great voice and great songs in the repertoire. We totally recommend this hotel where you feel very welcome. 😊