Kaila City Hotel

Hotel se nám velmi líbil. Bylo nám s rodinou dobře. Děkuji lidem, kteří zde pracují. Zvláště bychom chtěli poděkovat Banu, Enes, Kübra a Aysun, kteří pracovali na recepci. Opravdu se o nás starali. Poloha hotelu je velmi pěkná. hotel blízko moře

Excellent location.... Easy flat walk into Alanya, or alternatively bus stop 2 mins away, lovely to walk in the opposite direction too,... It's a coastal route, so the beach is always an option.... Hotel staff extremely accommodating, nothing is too much trouble, they even changed my tv so I could access Euro news, for an English speaking channel, most German /Russian and obviously Turkish. Staff always friendly, smiling and very well presented (uniform T-shirts, and fleece, so easily identifiable. Everywhere cleaned daily... Food average for 3 star hotel... Always accommodating... Would highly recommend for a relaxing break. Extremely safe environment, I went for a walk at 9pm along the promenade... No problem, felt secure.

Beautiful time!! Staff very lovely would recommend

Kaila City Hotel delighted me. I stayed at the Kaila City Hotel twice in January 2026. The facility is exceptional because of the staff, cleanliness, and excellent cuisine. I found it a great place for my reporting work. The staff was very helpful in every little detail. I recommend this facility to everyone. Note: they speak Polish, German, and English there.

We arrived late at night, we were booked in efficiently. We were offered 2 sandwiches as the restaurant was closed. We were taken to our room, at first glance it was fine but a bit small. Closer inspection revealed a lack of tea/coffee making facilities and the TV was the smallest I've ever seen. The balcony was also very small with barely enough room for table and 2 chairs. Also a lack of electrical sockets. (one socket) in the whole room. The restaurant was ok. But the food lacked imagination. With saute beef and saute chicken on the menu for lunch and dinner, with the additions of pasta in one form or another and some veg. The food was only ever warm never hot. The salad bar was the best part of the food on offer, but you can't eat salad for 2 weeks. The fare served at breakfast was also lack imagination with scrambled eggs every day with a type of sausage, with veg (cauliflower). The chef on one occasion prepared a spaghetti dish specially for my partner as there was nothing she found edible (thank you). The bar was particularly sad the staff were excellent always cheerful and willing to engage in conversation as we were the only English in the hotel. The quality of drink offered varied if you drink beer and wine it's ok, if you drink spirits your going to be disappointed, our preferred drink is gin and tonic, the gin had a strange taste and to tonic was served from a large litre bottle and was always flat,so every time we asked for a fresh bottle. Which didn't really improve the taste. The Hotel is clean and in a good location there are plenty of bars and restaurants nearby , can recommend Ohana. Over looking the beach, and Swinton(ground floor of Kaila Beach Hotel 15% discount for Kaila Hotel residents.