Jupiter

Po příjezdu do Balchiku pozdě v noci a ke konci sezóny jsem byl potěšen, že Jupiter stále otevřel a dvě minuty chůze od nábřeží. Brzy jsem se prohlédl do místnosti, velmi pohodlné s pěkným ensuitem a klidným výhledem na zahradu a malý bazén. Zaměstnanci velmi froendly a užitečné. Několik míst stále otevřených pro snídani na moři.

Mám rezervaci na jednu noc. Po příjezdu jsem požádal, aby zůstalo dvě noci. Žádný problém, podle recepční, jsem mohl dokonce udržet stejnou místnost a pokojový pokoj by byl stejný. Příští den po snídani jsem byl však požádán o uvolnění svého pokoje nejpozději v 11:00 a. m. , protože místnost byla vyhrazena třetí straně. Recepční mě požádala, abych uklidil pokoj v 11:00, protože museli vyčistit místnost. Hotel nabídl takzvaný "apartmán" za dvojnásobnou cenu. Odmítl jsem, prohlédl si a našel jsem pokoj v hotelu v okolí. To není způsob, jak zacházet se zákazníky. V neposlední řadě je signál wi - fi velmi špatný a pomalý.

Room in the annex was poor,toilet was supposed to be a wet room which really means everything gets wet the shower sprays out into the whole room soaking everything,something had been removed from the bedroom leaving holes in the wall and exposed screw heads,towels were only changed every fourth day,outside at the pool people were allowed to leave there towels there overnight and some even went down early hours of the morning to block beds,I had a word with man on reception and he just didn’t care.

I came back to this hotel after 8 years... and found the same "Jupiter spirit" I used to speak about... I feel great in Balchik, once a Romanian land, I feel very well at Jupiter hotel. The pandemics made many tourists stay at home this year and I treasure the fact this hotel did not close its doors to them. Lovely cosy place, very clean, very polite and smiley staff. Good breakfast! So, come to Balchik, it is quiet, well arranged, with the same friendly people!

We stayed here for 3 nights and were pleased with how the room looked. We had the luck to book one of the biggest room with a big balcony. Apparently, the hotel was renovated and it looked better than before. The room was clean and the bed was confortable, but we encountered a problem with the toilet. I pushed the button to wash it and it got stuck. After that, the water was still dripping and the reservoir couldn't refill. We talked with the girl at the reception, she came and tried to solve the problem, but the system was stuck. She said they will fix it the next day, but we still had problems. But it didn't affect our stay that much. One of the best parts was the air conditioner which worked really well. The breakfast was average and it didn't include fruits or fresh meat or cheese. Luckily they had good juice. The hotel was located really near to the sea and all the restaurants so that was amazing. They even have a pool, but we didn't use it. Apart from the toilet experience, it was a nice stay.