Dreams Curacao Resort, Spa & Casino

While the island of Curacao is stunning, do yourself a favor and stay anywhere else. We spent 7 days at this resort, and the experience was a relentless exercise in frustration. ​ The Service: Indifferent and Unreliable ​The service here is essentially non-existent. ​ Dining: At the buffet, you’ll likely finish your meal before anyone offers you a drink. We constantly had to hunt down silverware ourselves just to eat. ​ The Bars: I watched bartenders prioritize videos on their phones over taking orders. On one occasion, the bartender acknowledged me, finished his video, and then only fulfilled half the order. ​ The App: The resort app is a work of fiction. Opening times are wrong, and events (like the fire show) started an hour earlier than listed. ​Housekeeping: Our room often wasn't touched until after 4:00 PM. I even placed an empty body wash bottle outside the door as a hint; housekeeping simply moved the empty bottle back onto the counter. ​ The Food: A Major Disappointment ​For a "luxury" resort, the food quality was abysmal. ​Quality: Expect frozen-quality pizza (think Red Baron) and cold lasagna. The "fresh" breakfast stations were rarely staffed. ​Leftovers: It was blatantly obvious that food was recycled. Sausage from a grill-out appeared sliced up in "Asian rice" the next night at the buffet. ​ The Comparison: The best meal we had all week was cooked by a boat captain on a catamaran excursion to Klein Curacao. It is embarrassing when a boat grill outshines a 5-star resort’s signature restaurants. ​ The UVC Experience ​After a week of issues, we lodged a complaint. We were told, "You should have complained sooner," despite the fact that reps have no control over daily operations. They sent us to Il Mare for our final dinner, which was finally a meal appropriate for the price point—but it was too little, too late. ​ They offered us 20,000, then 40,000 Hyatt points to sign a waiver stating we were satisfied. We refused. 40k points does not compensate for a ruined 7-day vacation. ​Final Verdict ​The restaurants are tiny and falsely advertised, the "pool service" is one overworked person making two laps a day, and the management seems to rely on the beauty of the island to mask the decay of their service standards. ​ Go to Curacao, but stay somewhere else.

The Dreams main property has outdated rooms, poor dining and is greatly overpriced for it's all-inclusive label. The preferred club status is a joke. However, the Il Mare and Zoetry properties were very nice and had excellent service and much better food and drinks.

Review: Dreams Curaçao – March 2026 Stay I am currently staying at this resort (March 2026), and I have to be completely honest… this has been a very disappointing experience. While the staff has been polite and respectful, the hotel itself is old, outdated, and absolutely not worth the money, especially as a Preferred Club guest in a Junior Suite. I expected a luxury experience, and this has been far from it. I even tried my hardest to be transferred to Zoëtry and was willing to pay more money to upgrade my experience, but I could not be accommodated. The only response I consistently received was “sorry,” with no real solutions offered. That level of customer service, especially at this price point, is unacceptable. Now let’s talk about the room: • There is a strange, unpleasant smell as soon as you walk in • Bathroom smells like urine—completely unacceptable • Doors are dirty, and the floors/boards look worn and poorly maintained • Holes in the curtains • The phone in the room does not work • The ironing board was filthy This is not what is advertised online… not even close. The photos and descriptions are extremely misleading. I came here expecting a luxury, relaxing stay, and instead, I am frustrated and extremely disappointed. I will never stay here again, and I would not recommend this resort to anyone who enjoys clean, modern, luxury-style accommodations. You will be greatly disappointed. I’m honestly so upset… not just about the condition of the room, but about the lack of effort to make it right. Lets not forget someone name was on the tv when I came in my room… wasn't mine lol