Secrets Tides Punta Cana

4/10-4/17 Our stay at Secrets Tides Punta Cana was truly memorable, filled with exceptional service, warm personalities, and so many thoughtful touches that made our 19th wedding anniversary unforgettable. From the moment we arrived on the Preferred side, the staff made us feel like family. Christopher “Columbus” at Oceana and Portofino set the tone early with service that was both professional and genuinely fun. The lasagne and Alfredo were cooked perfectly—comfort food done right. At Meriki, Luis delivered attentive service and delicious dishes, especially the fried rice with chicken and beef and the orange chicken. Over at the Preferred bars, Edward, Jorrdy, and Felix quickly became some of our favorites—always upbeat and crafting great drinks. The Preferred pool team, especially Jorge and Angela, kept the atmosphere relaxed and enjoyable with quick, friendly service. And Luis, the pool attendant, deserves a special shoutout as the ultimate “shade chaser,” always making sure everyone was comfortable and having a good time. A highlight of our trip was the incredible care from Eliannia, who went above and beyond to celebrate our anniversary. She surprised us with a beautifully decorated room, rose champagne, and thoughtful touches that made the entire week feel special. Dining at Tierra was another standout—Wilton provided impeccable service, and both the Peruvian chicken and rice and the skirt steak with garlic potatoes were cooked to perfection. While the food overall could be hit or miss, Terra and Meriki consistently delivered the best meals, and the Dominican fried chicken and plantain nuggets at the Preferred food truck were delicious. And I can’t forget the buffet’s lemon cake—I could happily eat it every day. The resort itself is new, clean, and spacious without feeling spread out. Everything is walkable—no need for golf carts—which made it easy to enjoy the grounds. The beach was well maintained, with plenty of seating and shade. We also had a blast with the entertainment team—Manuel, Jhon, and Magna—who are some of the nicest staff we’ve ever met at an all‑inclusive. Teaching them how to play rummy became one of our favorite memories of the trip. Loved the Rock and Dominican shows especially the ladies headlining the shows. Overall, Secrets Tides Punta Cana delivered a warm, welcoming, and fun experience thanks to an outstanding team of people who truly care about their guests. We left with full hearts, great memories.

My boyfriend and I went to Secrets Tides for a week at the beginning of April. The beach was absolutely stunning, we had no seaweed the entire time except for the last day or two after a huge wind storm and even then they worked too clear the seaweed. The resort itself is absolutely stunning. The grounds are very tropical and well kept. The rooms are very clean with no issues. We upgraded to the preferred club a day after we got there and we’re introduced to our butler Jamie. He immediately made contact with us and found us on the beach. He kept in touch with us daily and made reservations for us nightly, he even made sure the waiters on the beach had canned beer and brought us buckets of beer on ice. He arranged her coffee to be delivered to our room daily and before we left he gave us a photo that we sent him with a cute love quote on it. We enjoy going to the Secrets resorts. This has probably been our favorite one so far. We would definitely come back to this resort and request Jamie for our butler.

Secrets tides was everything you want in a vacation. Jose at the preferred club pool absolutely made the trip! We felt so special and had the best time. It was a perfect combination of fun and relaxation. Perfectly clean rooms and common areas. Great food and drinks!

From reception to departure very professionally executed. Our lead, “Eli” was tremendous and ensured success for all requirements. And the staff, Elaine, Edwin, Jordy all made this a must do again.

Our stay at Secrets Tides Punta Cana was absolutely wonderful and exceeded our expectations. From the moment we arrived, the service was excellent. Every staff member we encountered was friendly, welcoming, and genuinely helpful, which made the entire experience even more enjoyable. The resort itself is beautiful, well maintained, and has a relaxing upscale atmosphere that makes it easy to unwind and enjoy every moment. The food was very good throughout our stay, with plenty of quality options. Our favorite restaurants were Portofino and Seaside Grill. Visited the seaside Grill twice and each time the steak was excellent. Service at all the restaurants we visited was great! We didn't do El Patio or the Japanese restaurant . We did reserve a spot at the hibachi one night. It's the only dining experience that you have to have reservations for. We enjoyed the meal but if you are expecting a show from the chefs you may be disappointed. Ours clicked his spatulas together a few times and that was the entertainment. We absolutely loved the Coco Café and visited every single day. It quickly became one of our favorite spots at the resort. The staff there were always smiling, friendly, and welcoming, and their positive energy made each visit special. We stayed in an oceanfront swim-out room in the Preferred Club, which was fantastic. Very modern style and bright. Having a direct swim-out access made the vacation feel extra luxurious and memorable. Our butler was Andreina. She was truly exceptional. She checked in with us regularly, always made sure we had everything we needed, and went above and beyond in every way to make our stay memorable and enjoyable. Her professionalism, kindness, and attention to detail were outstanding. She played a huge part in making this vacation so special, and we would absolutely request her again. We definitely plan to come back to Secrets Tides again. It was a beautiful vacation with amazing service, wonderful staff, and unforgettable memories. Highly recommended!