Serenade All Suites, Adults Only Resort

We really love this girl she very friendly & cool animation yailin Harvey

Yailin Harvey. Great girl friendly sweet. Great entertainment. Yarizat Jimenez pool is good

Everything was extremely fantastic, I had the time of my life there, the food ,classes and staff were all amazing and kind, very safe, I left things out and nothing was bothered ,my favorite was beach yoga with bombom. The rooms are amazing and very clean .

Stayed here for 10 days march 7th/17th with my fiance. The room, hotel decor, gym, hotel amenities and spa was 10 out of 10. The food was 7 out 10. The beach wasn't the best with seaweed but still lovely. The entertainment we thought was great, loads of options both on the adults side and the family side. The rooftop bar was picturesque and plenty of swimming pools to choose from overall. General hotel staff throughout our stay were lovely friendly and very helpful. Unlike other reviews we have read! So...... The last day we paid to keep our room until 4pm with one guy at reception. He advised us we could keep our all inclusive wristbands until 6.30pm regardless, with the intention of sitting in the lobby lounge 4-5pm before pickup... of which we did. However, when we fully checked out to leave the hotel at 5pm with another reception guy when our taxi arrived, he demanded that we paid an extra 25 dollars for that last hr even though we gave up our room at 4pm and was sitting in the lobby lounge right infront of him for the whole hour that was pre agreed with the 1st guy. I was absolutely raging with this miscommunication and it left a sour taste after what was an amazing holiday. Previous to this incident I would've rebooked for next year and also recommended to all my friends and family of this amazing place. I know it's only a small amount of money after an expensive holiday but it made me feel robbed and almost bullied into paying as our taxi had just arrived and was waiting for us. Shame on you....Serenade All Suites! Such a shame!

Omg let me tell you about Jose Martin he is the best! His high energy and loving attention. He was so friendly I will come back just for him!