Alila Ubud

May 1-3, 2026 My stay at Alila Ubud was truly exceptional from start to finish. I arranged an airport shuttle in advance, and the Hyatt representative was waiting for me as soon as I exited customs. He helped with my carry-on and bag and escorted me directly to the driver for the 1.5-hour ride to the resort. Check-in was seamless, and I was welcomed with a refreshing drink and cooling towel. My room was beautiful, complete with fresh fruit and bottled water. I even woke up the next morning to a monkey perched on the wall enjoying his breakfast! The open-air restaurant had stunning views, excellent service, and delicious breakfast options included with my stay. They also offer lunch and dinner. I spent time exploring the resort, taking complimentary rice paddy tour, and enjoying the lush green surroundings with coconut and banana trees. What stood out most, however, was the kindness of the staff. Unfortunately, my luggage did not arrive with me, and the front desk graciously offered me a dress to wear until it arrived. It was one of the kindest gestures I’ve ever experienced at a hotel. When my luggage finally arrived the next evening at the airport, the staff coordinated transportation back to retrieve it. A Hyatt representative met me at the airport, guided me through lost and found and customs, helped with my suitcase, and escorted me back to the car for my next destination. I cannot say enough wonderful things about this hotel and its staff. Their hospitality, kindness, and attention to detail made my trip unforgettable. I highly recommend this resort to anyone visiting Bali.

I had a very pleasant stay at Alila Ubud and truly enjoyed the unique atmosphere of the property. The hotel is surrounded by beautiful nature and offers a peaceful jungle setting that makes the experience feel authentic and relaxing. The room was comfortable, clean, and well maintained, while the staff were kind, professional, and attentive throughout the stay. The overall atmosphere of the resort is excellent for anyone looking to disconnect and enjoy a quieter side of Bali. Overall, Alila Ubud remains a beautiful property with a unique atmosphere and excellent service, and I hope the outstanding loyalty issue will be handled appropriately. The breakfast is also very nice, and dining in the jungle is a memorable experience.

Simply amazing. Great service. Beautiful property. 10/10. They made the experience exceptional for my wife and I. Can't recommend it enough.

Wonderful experience. The ambience was beautiful and the tranquil setting so appealing. The rooms were lovely and the outside shower amazing. Had some treatments in the day spa which were excellent.

Nice location good ambience Loved Morning music near beach side sitting Peaceful courteous and polite staff Good walk way along beach but Beach not accessible