Alila Ubud

We arrived fairly tired after travelling but we were looked after so well here. Taken to our (upgraded) room we were very impressed with the facilities. Universal sockets, usb sockets, a fantastic shower and possibly the quietist air conditioner we have come across. The first meal set the scene and was served by courteous and so polite staff and was exceptionally tasty. All the staff we interacted with or just passed by were great. The hotel is on a slope so there are plenty of steps which were not so great after we had climbed Mt Batur, the view from our room was so calming and the room itself huge (jungle view village) with masses of space outside as well. We were visited a few times by monkeys but had no issues and we kept our door closed. The staff are what makes this place but I have no complaints about any aspect of this hotel. Booked our trips through the hotel which was convenient.

We recently had the most wonderful 7-night stay at Alila in Ubud. From the moment we arrived, we felt as though we had stepped into an enchanting and peaceful jungle retreat, far away from the bustling streets! The hotel is surrounded by lush greenery and a whole lot of nature, and is the perfect place to relax and unwind. Breakfast at The Plantation Restaurant was exceptional, with an incredible variety of fresh, delicious options. A highlight was enjoying breakfast while watching the monkeys play in the trees nearby. The Cabana Lounge was another highlight. The view overlooking the infinity pool and jungle beyond felt like something from a tropical paradise. The food and drinks were consistently superb, and every meal exceeded our expectations. What truly sets Alila Ubud apart is the staff, and we were genuinely blown away by the warmth, and kindness of every staff member we encountered. From the team who greeted us upon arrival to the housekeeping staff, (who maintained our room meticulously), everyone made us feel so welcome. The restaurant staff were outstanding, always attentive and incredibly thoughtful and we would especially like to acknowledge Rusmiyati, Gede, Dee, Widi, Marianthi, and Sri, and several others whose names we unfortunately can't recall. They went above and beyond to make a truly lasting impression on us and they made it their mission to remember our names, making every interaction feel genuine and special. Our package included two massages at Alila Spa, and the spa team also delivered an outstanding experience. We cannot recommend Alila Ubud highly enough. It was a truly memorable stay, and we are already looking forward to returning someday.

Alila never disappoints! Alila Ubud was an excellent and comfortable stay in Ubud for my wife and I. The pool was spectacular as was the FnB and the service. Highly recommended.

Our stay at Alila Ubud was truly wonderful. The resort is beautifully integrated into the lush jungle surroundings, creating a peaceful and relaxing atmosphere. The rooms were spacious, spotless, and very comfortable, with stunning views of nature. What made our experience especially memorable was the outstanding hospitality of the staff. Everyone was warm, professional, and genuinely eager to help. Their attention to detail and kindness made us feel welcome from the moment we arrived. The infinity pool overlooking the valley is breathtaking, and the overall ambiance of the resort is perfect for anyone looking to unwind and experience the beauty of Bali. Despite its tranquil setting, the hotel also provides convenient access to Ubud’s attractions. We highly recommend Alila Ubud and would gladly return in the future. Thank you to the entire team for making our stay so special.

Felt like home away from home. We loved our room and how close the hotel was to most Ubud tour experiences. The staff become your friends and you can tell everyone is genuine. We loved our stay at Alila and would recommend it to all looking for an escape.