Grand Palladium Lady Hamilton Resort & Spa

Byli jsme moc spokojeni a budeme s láskou vzpomínat na pobyt ve vašem hotelu. Všechny služby byly na vysoké úrovni. Personál velmi milý a vždy ochotný pomoci. Využili jsme i služeb místního fotografa. Language: czech

14th anniversary trip with some of our friends! We celebrated by relaxing at the lagoon and had some delicious food and a bottle of champagne upon arrival!

Wine tasting was awesome. Shannon l, Meme and put on a great wine tasting show.

Mimi, akme, & the machine are the best. They’re full of energy and are very nice. They deserve a raise, they know work in crowd. 1 million stars!!!!!

General standard of the hotel is good but definitely not a five star. Hotel still has problems after Hurricane Melissa in 2025. Lots of roofing work still going on.Jack hammers going all day creating a lot of noise. When it rains, lots of water still coming through the building and flooding the flooring areas inside the lobby areas. As a non smoker. The smoking and more so the vaping is a problem throughout the hotel. People vaping a lot inside the bars and restaurants, more so in the sports bar.No staff challenging anyone about it. Not very hygienic as there is open food lying out. Smokers upstairs in the infinity bar have no ashtrays so the butts either get stuck into a flower pot or thrown over the side into the pool.Staff didn’t seem to challenge this so just give them ashtrays or sand trays and this will keep the mess down. People also vomiting over the side into the pool at night. Due to these issues we never used the pool at all for the 2 weeks that were there. Stayed to the beach and the sea. Booking restaurants through the app was a hit or a miss as we turned up to one and they had closed it for the night with no notice.Sports bar was also closed for almost a week with no notice given. The rooms are ok but there is no soap in the sink area to wash your hands after using the toilets. It took us 3 days to get someone to fill our mini bar with beer after complaining to staff. Would I go back to this hotel - no, not based on the value for money as we have had better in Jamaica for less. Would I recommend it - go to it for the variety of restaurants and bars but read between the lines for the rest of the hotel. Staff are good and try there best to please and are always happy to help. Don’t usually give reviews but felt it was the right thing to give my opinion on what I had when I was there.