Grand Palladium Lady Hamilton Resort & Spa

Byli jsme moc spokojeni a budeme s láskou vzpomínat na pobyt ve vašem hotelu. Všechny služby byly na vysoké úrovni. Personál velmi milý a vždy ochotný pomoci. Využili jsme i služeb místního fotografa. Language: czech

Our stay at the Grand Palladium Lady Hamilton was another great vacation at this excellent resort… 7 years and counting!

I found the resort extremely boring, missing any semblance of a "wow factor".  The beaches, in my opinion, are the worst on the island. After renting a car and touring the island, Runaway Bay, Ochi, 7 mile - those are the areas you're going to want to be at. The beaches at Grand Palladium are the smallest I've ever experienced on a resort.  There were no day time activities that I could find that peaked my wife, daughter, or my interest. If you don't drink alcohol, you're limited to Tang juice or syrup slushies. Comparable resorts had smoothies, natural fruit juice, not Grand Palladium.  ***I put in a service request for issues in my room on day 1, followed up day 2, 3, 4, 5, 6 - issues never even got looked at.*** My BIGGEST PET PEAVE - The "spa services" chase you down until you purchase their product. I'm here as a paying customer just trying to relax - I don't need to be chased around the resort to buy a product I don't need. It wasn't uncommon for me to be asked the same question 2 dozen times before lunch, EVERYDAY.  They really push you on becoming a club member, but after my overall experience, I won't be returning to Grand Palladium anywhere.  Jamaica was cool! People were cool! Onto the next!

This was our second time going, and it was way worse this time than it was last time. service got way worse, workers were rude, everything tripled in price, if you're not throwing a 5 or 10 down bartenders and other workers wouldn't even give you a second look, half of the stuff in our room didn't work. Overall very dissatisfied with our stay.

Quite disappointed on booking looks amazing advertised with adult area which is incorrect. Stay in block 28 so the beach was at the end of the block but has it was for travel club or signature guest couldn't used it . Advertised 5 plus restaurant which you can't book the buffet restaurant it was pot luck for a glass of water knifes and forks Had a vegan selection which had pork . . On arrival waiting hour to check in which was a 2 minute job . No map no towel tickets .we arrived from the Uk so after 13 travel wasn't impressed.then was hounded by sales reps demanding we attended a breakfast meeting decline then every day was harass by the staff. Not a platinum hotel as advertised. Best and only bits were the view from our room and miss Lou . Wo 100 dollars for a taxis to the local town . We come to Jamaica every winter but will not come back