Hideaway at Royalton Blue Waters

We had a wonderful stay at Royalton Hideaway Blue Waters, and while our trip started with a bit of a snafu, it quickly turned into an unforgettable vacation thanks to the incredible staff. A huge thank you to Omari Coates, the manager, who truly saved the day and honestly our entire vacation. Omari went above and beyond to make sure we were taken care of and that everything was made right. Because of him, we ended up in a beautiful room close to the beach with a stunning pool view, and we felt genuinely cared for every step of the way. Our butlers, Jermaine and La Toya, were equally phenomenal. Jermaine absolutely knocked it out of the park. From decorating our room to setting up the jacuzzi one night, he added such thoughtful, special touches that made our stay feel luxurious and personal. La Toya was attentive, kind, and always made sure we had everything we needed. The resort itself is gorgeous, relaxing, and well maintained, and the service truly makes the experience. Do not miss the jerk hut. It is a must. Thank you to Omari, Jermaine, and La Toya for turning things around and making this a trip we will never forget. We cannot wait to return.

Dan the Man, our butler was on top of everything. We didn’t even have to ask for things. He would be at restaurants when we arrived to ensure our reservations were right. We got daily texts of av as liable things scheduled and prearranged for us. Dan the Man was the best we had ever had.

My husband spent a week here on the Hideaway side for our 15 year wedding anniversary and we loved it! We were on the last flight out before Sangster airport closed as Hurricane Melissa approached, we got out just in time but feel terrible about how the storm devastated the country. We learned a lot about Jamaican culture while we were there, spoke with many hotel employees and locals and genuinely appreciate the people we met. The resort is just beautiful, very clean and the staff was amazing. The staff at the bars, restaurants, buffet, gardners, security guards, cleaning crew, reception employees, everyone was friendly and kind, greeting us with smiles and very quick on the service. The food was delicious at the buffet and the à la carte restaurants (we went to Zen, Armadillo, Calypso and Taj twice). The drinks were incredible, at all the bars. The beach was breathtaking and soooo warm! We became friends with some of the beach vendors, very nice people. We even had some fun at the waterslides and lazy river! We enjoyed some of the poolside and nightly entertainment, there were some really good shows! The Vibe team is awesome! We used both gyms on family side and Hideaway side, super clean and had everything we needed to maintain our active routines on vaca. The room was perfect (607) we had a really great view of the pools and ocean! Very clean and minibar restocked daily. We definitely recommend and would go back in a heartbeat, maybe with our kids on the family side next time! It was a truly wonderful vacation and we are so sad it was severely damaged by the storm. We hope Jamaica gets all the help they need to rebuild and be stronger than ever.

We had an amazing time at this fabulous resort early Oct 2025. We were a little worried after reading some of the reviews, however so glad we went. From arriving and checking in to departing, the service was too notch. We had a fast friendly checkin at Diamond Club. Soon after met our butler Dan the man- now what a guy, funny, honest, attentive - he went above and beyond our expectations. The room was everything we expected, AC worked great, beds super comfy. Water pressure excellent. We had Tirona servcing our room and she was so personable, and did an awesome job, we looked forward to what surprises she would leave for us every day, she was awesome. The pool was so clean, perfect temperature, drinks service if required. The beach😍oh my this beach is amazing. Feeding the fish daily, the crabs running to their holes, this is one of the best Caribbean beaches we have been too. The food - well the buffet did become a bit repetitive at lunch time after few days, however we did enjoy the speciality restaurants. Chantal at the Dorado was so much fun!! Our favourite part of the vacation was hanging out at the lobby bar before and after dinner, Aiken(Aki), Lisa and John the baptist - such great people they made our stay so much fun. They became more like friends as the holiday progressed. We have thought about these wonderful people every day since we left and Hurricane Melissa hit Jamaica, we hope and pray they and there families are all safe and well.

Fabulous bar staff at the Aquarius bar. Special thanks to Julian who was fun, funny and made us welcome every day. Much appreciated on a fab trip.