AluaVillage Fuerteventura

Po příjezdu na hotel jsme byly okouzleny vstupní halou, která má krásný výhled na bazény. Personál byl velmi milý a vstřícný. ve všem ochotně poradil . Animační programy na hotelu byly zábavné, animátoři jsou profesionálové a zvládají spoustu věcí . Určitě je náročná práce. Ostatní číšníci a obsluha byli perfektní, vždy milí a ochotní. Bazény a okolí hotelu velmi krásné,vždy dostatek lehátek a skvěle zásobený bar . Pokoje čisté,upravené . Přístup k oceánu trochu náročnější a dál od hotelu, ale je to příjemná procházka s hezkým výhledem na oceán. Jídlo velmi pestré, velký výběr zeleniny , ryby, maso. Za nás maximální spokojenost

Dangerous pool steps Accident ruined my holiday Hotel not concerned with saftey of guests Beach not suitable for most people

Got to the hotel - receptionist lady was rude and minimal words. Had to walk to level 3 which is ages away with a child and 3 cases/bags - no help at all. No lift to actually get to top level for room so then carried these - again no help. Walls are thin so you can hear everything. I don’t mind I’m on holiday I expect this. Bath was filled with polyfiller and room floors where disgusting - new white socks ruined in 15 minutes. Requested new room - two other options were shown also had the same issue. The “restaurant” was pre sliced pre made sitting on a trolley and was tiny plates of what tried to be artisan food. Buffet was standard but not “themed”. Rooms and service were diabolical. Kids facility was never shown to us - daughter was never approached. Everything is in French besides around 2 words a night at entertainment. Left the hotel as there as a threat made to my daughter by adults and the treatment was diabolical. Not family friendly not English friendly and below the standard of a 3* use your money else where. Estimate charges for towels, ice cream, certain snacks and drinks. Disgrace

Would rate this hotel a 2 star.. same food every night and if you're a chicken lover, you won't get any here at dinner. Most nights is pork and fish. Reception staff are not very friendly. The hotel room could do with updating. If you book a double room, don't expect it to be a double bed, they are two twin beds pushed together. Not suitable for couples.

Great value, service with a smile, great sea views. Needs a bit of updating. The AI drinks are good for beer and wine, the cocktails are not amazing but ok. The food was really fresh, varied and plenty. Loved the fresh fruit selection with every meal. The restaurant was a bit understaffed but the ones that were there worked really hard.