Sol Fuerteventura Jandia - All Suites

Krásný čistý hotel s perfektními službami.Skvělé jídlo,skutečně skvělé.Obrovský výběr.Velmi chutné.Nemělo to chybu.Úžasný ochotný personál.Skutečně musím vyzdvihnout personál.Jak tam vše fungovalo,to bylo neuvěřitelné,co vše tam zaměstnanci dělali. S obrovským nasazením se o vše starali. Krásný,čistý velký dvoupokojový apartmán s trezorem a ledničkou. Jen pár metrů od od obrovské písečné pláže.V těsné blízkosti městečka,kde nakoupíte suvenýry a můžete posedět v několika restaruracích. Jen kapacita lehátek u bazénu byla omezena,takže kdo nepřišel k bazénu hned jak se v 10 hodin otevíral, tak pak neměl místo.Ale to byl jen detail. My jsme více času trávili u moře.Cestovali jsme za mořem a ne za bazénem. Sem bych jel klidně znovu.

We’re currently 3 days into a 5-day stay and, having read some of the recent reviews before arriving, we were a little apprehensive. However, our experience has been the complete opposite. We genuinely can’t fault this place. For an all-inclusive resort, the food has been excellent, with the seafood at lunch being a real highlight. The entertainment team deserve special mention — they bring great energy and clearly make a real effort to ensure everyone is involved and enjoying themselves. The rooms are spotless and well maintained. We brought our own kettle, which worked out perfectly fine for us. Overall, considering the price we paid, this has been exceptional value for money and has exceeded our expectations so far.

We are currently here now, 3 days into a 7 day stay, and so far it is very disappointing. Upon arrival, after checking in, we were sent off to find our own room, in the dark, with nothing but a very basic map. For a supposed 4 star hotel to have no porter service of any shape is poor. There was also little or no information about meals, hotel, services or anything else for that matter! We got into the room, which in fairness is clean, but very basic. No kettle, no cups, no cutlery of any sort. We enquired at reception if we should have a kettle at least, only to be told we could rent one, and then, snuggly, that if we had booked a seaview room we could have had one free. We actually tried but they were all booked, and still paid extra for a pool access room. I feel for anyone with small kids who need hot water! The next day we visited the restaurant for breakfast and dinner, at the specific time slot we were given ( you are given 45 mins to complete your meal!), and were again disappointed. Now, I have to say that we are observing Lent so not eating meat and fish, but the choice for us was so basic. At breakfast the cereal and crackers were stale, certain items were not replenished (even though we were within our allocated slot), and the fruit juice (out of a machine) was both powdery in taste and sour! Come dinner, and we basically had to eat salad and potatoes (which were warm at best). Again, the choice for vegetarians was virtually non existent, unless you want a heat lamp dried out Margherita pizza! Then the final straw today, prior to our 0915 breakfast slot, the cleaner (male) just walks into our room shouting 'hola', without attempting to knock. My partner is standing in the lounge naked as they do, so she clearly tells him to go away! We proceeded to go out for the day, and come back to find our room still not cleaned. The reception seems to have no interest in your complaints. I have stayed at the Barcelo in Caleta on many occasions, but wanted to try Jamdia for a change, and compared to this it is a palace, even though it's the same star rating. I guess we'll be eating out for the rest of the week!

Very disappointing experience. This hotel should not have a 4-star rating. The problems started immediately at check-in. The receptionist repeatedly said she could not hear me and seemed irritated, even though loud music was playing nearby and people were partying in the lobby area. This is clearly a management issue, not a guest’s fault. Finding the room at night was extremely frustrating. The directions from reception were unclear and I had to walk around the hotel in the dark with my luggage trying to find the room by myself. No assistance was offered. We paid extra for a “sea view” room, but the view looked nothing like the photos shown on booking websites. It felt very misleading. When I showed the reception the pictures from the offer, they were initially surprised by my complaint, but eventually admitted that I was right. Unfortunately, after requesting a room change, we were given another room with exactly the same view – facing a building. That night it was raining and very windy. The entrance door to the room kept banging loudly the entire night, making it impossible to sleep. I had to block the door myself just to reduce the noise. At the same time, rainwater from a gutter was hitting the concrete very loudly, which suggests poor maintenance. To make things worse, the TV kept turning on automatically during the night and started playing hotel advertisements, waking us up several times. In the end, I had to unplug it. The food situation was also very disappointing. The hotel clearly cannot handle the number of guests staying there. Food items run out quickly and there are long queues for everything. One morning we arrived for breakfast at 9:00 and there were no eggs left, and we were told there would be no more that day. By the time you finally get your food and find a place to sit, it is already cold. The quality of the food and drinks is very poor. Even tea and coffee were difficult to drink, and the fruit looked old and not fresh. For the price this hotel charges, you can definitely find much better accommodation. I cannot recommend this place and would strongly advise future guests to consider other options.

strongly advise everyone to avoid this hotel. We arrived late in the evening after a 6-hour flight and another hour travelling from the airport. When we entered the hotel lobby there was a concert taking place and the noise was extremely loud. At the reception desk an older lady kept repeating that she could not hear us because of the music, but the way she spoke to us made it feel as if it was our fault. Instead of handling the situation professionally, she showed irritation toward us. This is unacceptable behavior from hotel staff. After a long and frustrating check-in, she simply handed us a map of the hotel and told us to find our room ourselves. The hotel is made up of several separate buildings marked with letters, and trying to find the correct one at night while exhausted is extremely difficult. No one offered to show us the way or help with our luggage. For a hotel that claims to belong to the Melia chain, this level of service is shocking. The next disappointment was the room. We specifically booked and paid extra for a sea-view room. In reality, the view was mostly other buildings. To see even a small piece of the sea you had to stand on your toes on the balcony. This feels misleading and certainly not what anyone would expect when paying extra for a sea view. Although the room itself was large, it was very dirty. The bed was extremely uncomfortable. The duvet was thin and did not even have a proper cover – it was only wrapped in two sheets that kept sliding off during the night. Several times we woke up with only the dirty duvet left uncovered. It was extremely uncomfortable and unhygienic. The food was another major disappointment. Coffee, tea and water from the machines were practically undrinkable because the machines appeared dirty. The food was overcooked, tasteless and of very poor quality. Vegetables and fruit looked like leftovers, and the meat was rubbery or undercooked. Very often dishes were simply not refilled once they ran out. One day they even ran out of eggs and staff told us there were no more available. There is not even a kettle in the room to make tea or coffee, yet there are two televisions mounted on the wall that automatically turn on during the night playing hotel advertisements, which wakes guests up. The hotel lobby is also in very poor condition, with worn-out chairs and uncomfortable sofas. What I still cannot understand is how this place can be associated with the Melia hotel chain. The standards here are far below what anyone would expect from such a brand. It is honestly embarrassing that guests are welcomed in these conditions. I would never stay here again and I strongly recommend that other travelers choose a different hotel.