HD Parque Cristobal Gran Canaria

Visited as a family of 4 with children around 10 years old. Room - Superior suite - I hadn’t realised when booking that all the rooms are little bungalows, gives a different feel, in a good way. Overall a little cramped with an 8 and 10 year old but generally good. There’s a sofa bed in the main area then a separate a bedroom with a huge bed for the adults. Air con and a double shower work well. Food - I would say the food was better than the reviews, particularly the Emblem restaurant. Well worth booking both this and the Trattoria upon arrival. The buffet (Picnic) was as good as can be expected. We ate out on a few occasions which helped break the monotony, Way2Brothers is worth a look round the corner. Pool - The only disappointment considering it’s heated. Outside temperature was about 22 degrees and it was too cold in the mornings to spend much time in. Even the children only lasted about 30 minutes. Later in the day it was better. Kids stuff - My children aren’t too worried by the entertainment but even with that in mind it could be better. Location - About a 20 minute walk to Playa des Ingles, which isn’t very exciting, or a bus/taxi to Maspalomas where the dunes are. Taxis are easy to come by so it worked fine. Overall would recommend.

There were pros and cons to this hotel., Pro's - The premier rooms were big and nicely decorated. Comfortable twin bed in the bedroom , and a double sofa bed that was suitable for our 13 year old, in the bright and airy lounge. Private patio with sun loungers . Lovely gardens, well kept. The staff were very friendly and helpful. Con's - The food! I don't think we had one meal that was hot all holiday. It was warm at best. There have been a few posts about this now, and I am surprised that this has not been addressed by the management. There was also a lack of vegetarian options, with salads and basic pasta being generally the only options. The food at the children's pool was also disappointing. They have got to be the worst pizzas ever . The trattoria was probably the best food we had, but even that was nothing special. Food is a massive part of the holiday for an all inclusive, and it didn't deliver. The entertainment was directed at families with young children. Even the later evening karaoke was hijacked by very young children. It was the worst evening entertainment that we have ever experienced.

I have just returned from a family holiday to this wonderful hotel and I cannot recommend it more highly. There were 15 in my group and we all had the mist amazing time. The bungalows were spacious and clean. Even had a microwave and cooking area. The pools were fabulous and suited all ages. The staff really couldn't do enough for us. They managed to find tables to seat 15 at every meal. Food was great. So much choice. There is a free shuttle bus to the dunes We could not fault this hotel at all.

Booked via Jet2, no problems at the airport or with transfers. Local carnival was on so had a short walk but guides made sure there were no problems (a little loud but its a carnival!) We were made welcome on arrival, the food and service was great, everywhere kept very clean, and had a generally very chilled atmosphere. The rooms were fine, and not too much noise, but we did not spend much time indoors. The Italian on the last night was also worth doing. The selection of food each day was great and even had fresh sushi one night. We also booked the dolphin boat trip and 4x4 tour, again both worth doing and the 4x4 tour was a great way to see the Island, although the sea was a little rough! A great week away would come again.

We’ve been staying at the hotel all week and decided to visit the Emblem restaurant for our last night – and we’re so glad we did. Antonio looked after us, and honestly, he couldn’t have been better. From the moment we sat down, he greeted us with the biggest smile and just made everything feel easy and relaxed. Attentive without hovering, friendly without overdoing it – he absolutely nailed it. It’s rare to come across someone who so clearly enjoys what they do, and it really made a difference to our evening. He completely topped off our holiday on a high. If you’re lucky enough to be served by Antonio, you’re in for a great night. A real credit to the team!