Sholeo Lodges Maspalomas

Very recently just returned from this hotel. We been to the area before but not this hotel, overall we were incredibly impressed. We arrived early but we were able to store our luggage, allowing us to enjoy the first few hours. We completed the self check in prior to arriving and then just got given the code to our room which was perfect not having to worry about a key card is so much easier! The room was lovely incredibly clean, beds were comfortable and sufficient storage for clothes ect we had room 2605, which was an upper floor room. The pool area is also very clean and well kept and we must give a special shoutout to Hony on the bar, she was amazing very friendly and would often come up to us on the sun loungers and offer cocktails she even brought the card machine we literally didn’t need to move. Breakfast was good, it wasn’t massively busy while we were there, could always get a table and a sun lounger no issues. If we had to be really picky we did notice that the shower did overflow slightly as couple of times nothing the towels couldn’t sort out but might be something worth looking into. But overall a great stay, so much so that we had a different hotel booked for our return visit in September and opted to switch to this one instead so we will be seeing you again soon. Thank you sholeo! :)

A very friendly welcome & we were excited to have our room right near the pool, as in, the pathway led from our door to pool side, situated on the west side, looking out east. Room 1214. Perfect for morning coffee & breakfast, which we brought up to our room from the buffet. All day music around the pool started at 10am, which was annoying at first. But I got used to it and it does add to the hotel's vibe. In March there seemed to be enough sun beds for people who wanted, but you can relax on big bean bags and the hammock. The air con in the room wasn't efficient, there's a fridge in the room, much appreciated to cool down the beers. If you want to buy, our room seemed to be positioned well, right next to the bar! Rooms 1200 to 1210 are naff, no sun, no views, only of the utility cupboards! Our room was made up twice in the week, even though they say only once. You pay €10 deposit per pool towel, they were bath sheets, so great size. The food is not as good as one would hope for, don't order take out to bring back to your room. Have it plated up, and bring it back! I had vegetarian pizza - it had only courgette & carrots on it. Never had carrots on pizza before!! All in all - a great choice of hotel, all ages here, very chilled out. There's a gym & well being centre for message and yoga classes and a very friendly pigeon with crippled legs, who did poop on our breakfast table but he was lovely to chat too!!!

Very impressive. Would not say it’s suitable for families especially with young children. Very open lots of stairs (although there are ramps and lifts so accessible). Would be more suited to couples which is fine for me. Very relaxing feel and I prefer that’s it’s not like a hotel , you have your own apartment type room with key code entry or an app on your phone. WiFi available all over the complex and free to use safe. No kettle and no crockery supplied. But there is a small fridge. If you like your 1st or last cuppa in the privacy of your own space take a travel kettle. Pool was comfortably warm, just the right temperature to cool off from the sun. Never had an issue getting a sun bed as there are lots and also beanbag type beds and sofas with the addition of hammocks. Good value for money and very clean. Great central location. BBQ Wednesday and Saturday at additional cost pp. Only problem…… BREAKFAST, all the other hotels seem to have it off to perfection coffee machines all in one place, toasters in one place these are where you expect to wait. Hot food together, cold together so you can go to either, it works. The breakfast is done canteen style. There is nowhere to rest your tray so you’re mostly one handed and loads of people dropped them in the week we were there. There is one separate coffee machine next to the bar for just a top up at breakfast locked away after breakfast, and a toaster on the bar for gluten free ( but people were using it for normal bread because of the queue !) In this order, You queue to get bread, then the toasters ( only 2 ) Next coffee (1 machine) and juice. Then cold salad and cereal, then cold meats and cheese. You finally get to the warm (just) cabinet where there is only boiled eggs the hot ham which is bacon in Spain, and scrambled eggs. Never once saw a sausage of any kind. All only lukewarm so by the time your sat down everything is cold. I tried moving up the line as I only wanted hot but from the looks I got and the very little room to pass I did not try this again. I ended up getting tins of beans from the shop next door, setting them going in the microwave while I queued for toast, left the queue, grabbed my beans and made it to a table with a hot breakfast. If you forget something beware of hostile looks from the others waiting in the queue. Long and short it would be an amazing place if this was addressed. Going back in April and really hoping that they have sorted this, if so I will definitely be going back again,

This doesn't really feel like a hotel, more like a hostel, as its mostly self-service. Good points: Spotlessly clean, beds new, mattresses new, bed linen nice quality, towels good quality too, beds comfortable, lots of hot water, shower really good, sunloungers comfy, pool area nicely layout, good location to explore. Maintenance good they fixed our door/lock and replaced broken fridge within minutes. We needed to move during our stay because the solar panels on the roof were clattering in the wind and we couldn't sleep.... they moved us not a problem and without an issue. Limited staff but the ones we met were all lovely and work very hard, thank you 😊. Not so good points: In your room there is little to no privacy for the bathroom, or toilet, as the door is opaque and there are gaps all around. No long mirror in the room, no dressing table mirror, lighting was poor, no mattress protector on the sofabed, no balcony ... you sit out the front - little privacy, no window to open for fresh air. Also nowhere to hang/dry wet swimwear or towels. Breakfast is badly laid out, selection on offer is sufficient, but definitely not excessive, there is also a shortage of coffee machines which leads to queues, there is also a shortage of crockery, mugs and cutlery. When finished you have to sort/recycle your leftovers yourself and set your plates etc up (like a canteen). No pool bar... its a vending machine. There is a bar in hotel breakfast area. Overall: Wouldn't recommend and won't return. For what we paid, it was okay.

Room was clean and pleasant, but several problems with the stay... Room facilities - zero tableware. When we first reported this they apologised and said they'd bring cups, plates, cutlery, etc. Two hours later I asked again and was told that no, they don't provide in the room - and you have to come down to the restaurant and 'borrow them, but must bring them back straight away!'. So we started doing this but then one night we were told we weren't supposed to do this, and had to use paper plates and paper cups, not great for the environment and frustrating when we'd booked a room to use as self catering and it came with a fridge and microwave. On the last day cups, plates and cutlery turned up. Very frustrating. Air con - we stayed in the Loop Suite so that we could both use our laptops in separate spaces, but the aircon was only in the bedroom, which meant when the door was shut the rest of the apartment got very warm. Bathroom door - transparent (slightly frosted) bathroom door leads out to kitchen/living area, with large gap at the top and bottom. Not great when you want to use the bathroom with some privacy. Pillows - common hotel problem, one hotel pillow each and they're very thin. Asked for one extra each when we arrived and was told housekeeping had finished for the day and to ask tomorrow. Asked tomorrow then told we couldn't have more as the hotel was fully booked. Frustrating to not have spare pillows when needed/requested, and the existing pillows are paper thin. Noise/Sound - we were on the upper of the two floors, but whilst we had no noise from above, the sound of people's feet walking past your room echoes through the concrete floor and several neighbours were having parties late into the night which you can hear clearly through the walls. You can also hear the hotel disco behind loudly through the kitchen walls (I think the back wall is thin and there's gaps around the backs of sockets that allow sound through). Housekeeping - I support not having fresh bedding every day, but you have the smallest bin in the room, and would be good if this was emptied every day to prevent mess. Customer Service - you'd get different attitudes and answers depending on who you asked at the time. Several times we'd be told one thing, only to be told the next time that that info was incorrect. Positives: The restaurant food was nice, and good size for the price. Pool area was tidy (although the bean bags did all smell of cats). House keeping did a good enough job of cleaning.