Hotel Costa Calero Thalasso & Spa

This is an amazing brilliant hotel. We have stayed in top 5* hotels around the world and this hotel ranks amongst the best we have stayed in. Zara was so wonderful helping us with room allocation and when we checked in was super helpful, professional and accommodating. Manuela in guest services was fabulous helping with my daughter’s peanut allergy- food was labelled and super delicious. The hotel was so relaxing and so well appointed. We loved the restaurants for both breakfast, lunch and dinner. The location was peaceful and the picturesque harbour nearby was great, there’s a market at the harbour too Tuesday and Saturday that was excellent too. The food and drinks were delicious could not be any better and the staff so friendly professional and hardworking. The pools were a joy and my son 14 and husband loved the archery and pistol Shooting - my son loved winning a medal! The spa was top class and the whole hotel was so relaxing, well appointed, great bars, plenty of sunbeds, spotlessly clean. Absolutely outstanding. We are going to book for next year and I’d recommend this hotel TOP class TOP marks in every way. Beautifully prepared food, drinks. Great entertainment too in showbar and piano bar. Also shout out to housekeeping for excellent standards. You would not go wrong booking this hotel, I FULLY recommend it there’s nothing to fault at all. It’s exceptionally good!!!

A beautiful hotel and a very solid four-star stay. The rooms were spotless, cleaned daily, and having connecting rooms was a real bonus for larger families like ours. The food was good overall, although there was usually a queue for the meat, chips, and salad bar - understandable given it was the Easter holidays. I’d read some reviews mentioning that food wasn’t always hot, but honestly, I only noticed this once with some cold potatoes, which wasn’t a big issue. Most of the staff were lovely and welcoming. There was one moment in the lunch bar where a staff member snapped at me about not ordering drinks all at once, which felt a bit unnecessary - especially as she had actually forgotten one of our drinks, and I was simply asking for it again when my son added a juice. Similarly, one member of the kids’ club staff seemed a bit abrupt and not particularly enthusiastic, but the rest of the team were fantastic. A special mention to the German lady with the amazing voice at the cabaret show, and the lady from Barcelona - they were both wonderful with our sons. The kids’ facilities were good, though not the best we’ve experienced. One of our children really enjoyed it, but the other two weren’t keen to return. The mini disco could definitely be improved - making it longer (at least half an hour) and a bit less repetitive would make a big difference. The evening entertainment space also felt like it could use a refurbishment, as it looked quite tired and run down compared to the rest of the otherwise beautiful and well-maintained hotel. Overall, it’s a really gorgeous hotel with a lovely atmosphere. The other guests were friendly and welcoming, even those without children, which made it feel very relaxed and enjoyable for families. We had a great stay and would definitely return!

Hotel is clean, rooms are pleasant, main restaurant is newly renovated, clean and offers a variety of food, lunch time setting isn’t great and food is a let down. And the rest of hotel needs some major TLC! This is not a child friendly hotel, the activities are mainly for adults unless in children’s club, the kids disco is 21.15 every evening for 15 minutes and the children have to get off dance floor for main entertainment, children entertainers don’t like children 😝 well that’s what she told us but like certain ones they click with 🙄, staff are not friendly and when I complained about children’s entertainment being so late the for only 15 minutes the young receptionist got funny with me!! There is no indoor pool don’t be mislead by the website there is a pool in the spa but only children who are 4 plus can use it, and only at certain times in the day the rest is adults only , the pools are NOT heated to the temperature they say, and you can only use A La Carte resturant if your are prestige all inclusive. Not going to lie the amount I paid for this holiday It did not hit our expectations, I have never written a review before but felt like the reviews before are from couples only, this is a true family review!

Fabulous location. Wonderful staff. Plenty to do. What’s not to like 👍🏿

Overall I would say it was good, with some excellent points & unfortunately, some very bad points. The rooms are great but would benefit from tea & coffee facilities which they dont have. The food was very good, but the dinning area was extremely crowded & manic. Not enough coffee machines & half of those didnt work! The snacks between meals were an absolute disgrace & they would do better to not offer any snacks at all! Just stone cold & hard burgers in a dry bun & left over cakes. The various bars open & close at various times making it hard to keep track of where you need to be to get a drink. The bars are also under staffed meaning long queues each time. General maintenance is lacking. Lots of missing tiles, cracked floors & shabby looking areas. The spa is excellent! Its probably the best thing about the hotel. Evening entertainment was very low quality. Various daily activities give it a butlins feel unfortunately adding nothing to the hotel experience. The location is good & chilled out. The marina area is lovely.