Hotel Costa Calero Thalasso & Spa

This was our third stay at this delightful Hotel. The friendly staff wherever you are in the grounds are always looking to help if needs be. Located in a quiet area of Lanzarote, the lovely Marina is only 15minutes walk or a free hotel shuttle bus will take you to nearby Carmen if you want bigger and livelier. Or use the waterbus from the marina and take in the hills and scenery of palms and stunning villas. The rooms are large and comfortable and it is well worth upgrading to All Inclusive Plus as the dedicated lounge is open from 9 am to midnight if you want a quiet included coffee or cocktail. The most extraordinary service at this hotel is the fantastic food and choices. Chef takes dietary requirements very seriously and the choice varies every day. The service is second to none. We have already booked for October and will book for next year when we get home! Very well done to all the staff.☀️☀️☀️☀️☀️

Spent 10 nights at the Costa Calero in Lanzarote. This was our first time in Lanzarote (two adults and an eight year old). We were in room 561 overlooking the pool area. Everything about this hotel was good. The staff were great and couldn't do enough for us. Food was good with an excellent selection of hot and cold, also a vast choice of desserts. Evening entertainment was okay with a good variety of acts as was the kids disco which our 10 year old wouldn't miss. Room was modern with a large balcony and the bed was very comfortable. We would definitely return to this hotel again.

Having been to this hotel for over 30 times and know the staff personally, we encountered a situation which the hotel management refused to acknowledge. We left the next day and will never return.Bitterly disappointed but will move on.

This is an amazing brilliant hotel. We have stayed in top 5* hotels around the world and this hotel ranks amongst the best we have stayed in. Zara was so wonderful helping us with room allocation and when we checked in was super helpful, professional and accommodating. Manuela in guest services was fabulous helping with my daughter’s peanut allergy- food was labelled and super delicious. The hotel was so relaxing and so well appointed. We loved the restaurants for both breakfast, lunch and dinner. The location was peaceful and the picturesque harbour nearby was great, there’s a market at the harbour too Tuesday and Saturday that was excellent too. The food and drinks were delicious could not be any better and the staff so friendly professional and hardworking. The pools were a joy and my son 14 and husband loved the archery and pistol Shooting - my son loved winning a medal! The spa was top class and the whole hotel was so relaxing, well appointed, great bars, plenty of sunbeds, spotlessly clean. Absolutely outstanding. We are going to book for next year and I’d recommend this hotel TOP class TOP marks in every way. Beautifully prepared food, drinks. Great entertainment too in showbar and piano bar. Also shout out to housekeeping for excellent standards. You would not go wrong booking this hotel, I FULLY recommend it there’s nothing to fault at all. It’s exceptionally good!!!

A beautiful hotel and a very solid four-star stay. The rooms were spotless, cleaned daily, and having connecting rooms was a real bonus for larger families like ours. The food was good overall, although there was usually a queue for the meat, chips, and salad bar - understandable given it was the Easter holidays. I’d read some reviews mentioning that food wasn’t always hot, but honestly, I only noticed this once with some cold potatoes, which wasn’t a big issue. Most of the staff were lovely and welcoming. There was one moment in the lunch bar where a staff member snapped at me about not ordering drinks all at once, which felt a bit unnecessary - especially as she had actually forgotten one of our drinks, and I was simply asking for it again when my son added a juice. Similarly, one member of the kids’ club staff seemed a bit abrupt and not particularly enthusiastic, but the rest of the team were fantastic. A special mention to the German lady with the amazing voice at the cabaret show, and the lady from Barcelona - they were both wonderful with our sons. The kids’ facilities were good, though not the best we’ve experienced. One of our children really enjoyed it, but the other two weren’t keen to return. The mini disco could definitely be improved - making it longer (at least half an hour) and a bit less repetitive would make a big difference. The evening entertainment space also felt like it could use a refurbishment, as it looked quite tired and run down compared to the rest of the otherwise beautiful and well-maintained hotel. Overall, it’s a really gorgeous hotel with a lovely atmosphere. The other guests were friendly and welcoming, even those without children, which made it feel very relaxed and enjoyable for families. We had a great stay and would definitely return!