Blu Bay Apartments

Before travelling, I contacted the property directly to confirm specific requirements due to mobility issues within our group. I was clearly assured we would have a sea view apartment with a balcony and pool access. Had I been told otherwise, I would have booked alternative accommodation. After landing in Malta, we were informed that we had been moved to completely different apartments away from the main hotel area. The accommodation provided was nothing like what had been promised or advertised. The “balcony” was essentially an enclosed window space, there was no sea view, no pool onsite, and it involved approximately a 400-metre uphill walk to access the main hotel facilities. The apartment overlooked a street with continuous building work. My bedroom had a door opening onto a service shaft area with pipes, air conditioning units and constant running water noises day and night from surrounding units. There were constant sewage smells coming from the drains, ongoing construction noise, and the overall condition of the accommodation was extremely disappointing. We also found the location very unsuitable for the two people in our group with mobility difficulties, which added unnecessary stress and upset to what was meant to be a relaxing holiday. The most frustrating part was the lack of communication and follow-up from management after we raised concerns. We saved hard for this trip and genuinely feel misled by the listing and the promises made before arrival.

Just don’t go there!! Noisy, dirty and outdated. Full of noisy student 24/7.

We had a lovely week here. Had an apartment: huge airy living-room/kitchen with a balcony; comfortable bedrooms (one ensuite with balcony), comfortable family bathroom too. Kitchen is basic but perfectly functional (microwave, toaster, kettle, etc.), uses UK plugs, yahoo! There's lots of different buildings in this complex; we found ours to be very quiet, comfy and kept immaculately clean (the cleaners were lovely and SO hard-working). Reception were helpful and friendly. Area is really well-served both for places to eat and for groceries and produce shops, so eating out or in are equally easy. It's close to the water-front, so accessible for ferries to other bits of the islands, boat-trips, also buses, taxis - it's a good location to explore Malta. This place is not luxurious, but sound and serviceable, particularly for the prices: for Malta it's very good value for money. We had a very good stay and can recommend it.