Riu Palace Mauritius

Hotel jsme navštívili v březnu po cyklónu, ale kdybychom to nevěděli, nic bychom nepoznali. Podle našeho názoru, byl hotel obsazen tak ze 60-70%. U bazénu i na pláži bylo poloprázdno a jen na večeři jste mohli vidět, kolik hostů v hotelu asi je. Hotel je zcela nově zrekonstruovaný, vše je nové. Personál je velmi milý a ochotný. PLÁŽ- hotel se nachází na větrnější straně, první 2 dny nám opravdu hodně foukalo, že jsem leželi raději u bazénu. Co mi velmi vadilo byli bezohlední hosté, kteří každou chvíli pouštěly drony. Šla jsem si o stěžovat Security hotelu, ale nic nevyřešili. Toto by si měl hotel pohlídat, hosté chtějí mít soukromí, a ne ,aby jim nad hlavou neustále létal dron. Stačilo by jen upozornění, že jsou drony v rezortu zakázané!!! JÍDLO- velmi dobré, jen menší výběr ovoce. Z ala carte restaurací jsme vyzkoušeli indickou- nedoporučuji, asijskou- velmi dobrá a fine restaurant- taktéž doporučuji. Rezervaci jsme dělali na recepci. POKOJ- nový, účelně zařízený. V našem pokoji však chyběly háčky na župany, na zdi byly jen tužkou označené místa, kam mají přijít. REZORT- na první pohled velmi pěkný rezort, při bližším zkoumání ale poznáte, že trošku to je odbyté. Také mi vadil špatný úklid společných prostor. Schody, po kterých jsme chodili za celý týden nikdo neuklidil. Také jídlo, které bylo přineseno hostům do pokoje, bylo uklizeno až další den. VEČERNÍ PROGRAM- velmi velmi slabý, na úrovni mateřské školky…. Hotel hodnotím celkově kladně vzhledem k milému a ochotnému personálu a celkovém vzhledu hotelu. Je však určitě potřeba na některých věcech zapracovat.

Před odletem jsme měli opravdu strach, jestli jsme vybrali správný hotel. Po recenzích, co jsme se tu dočetli, jsme byli velmi rozpolceni. Ale! Byli jsme velmi příjemně překvapeni. Pokoje pěkné, čisté. Buffet velmi rozmanitý - asijská kuchyně, Španělská, pizza, ramen každý den výběr z několika druhů ryb. Naše mlsné jazýčky byly uspokojeny. Bazén, pláž bezkonkurenční ! Personální - vždy velmi milý ochotný, i když v některých případech by potřeboval více zaškolit. Ale jak říkám v každé situaci byl velmi příjemný a nápomocný. Nebyla to naše první návštěva sítě Riu Hotel , máme s tohle síti velmi dobré zkušenosti. Napodruhé nás nezklamali. Děkuji 🩷

Me and my partner have recently just got back from here. The atmosphere is absolutely stunning , ALL staff very friendly made you feel welcome. The only downside would be the buffet which has a lot of variety but kind of the same everyday. The Indian restaurant food was not as good as we would have expected. Steakhouse was by far the best but disappointed when we came to realise we could only book on restaurant once per stay. We would have liked to of ate there at least twice but unfortunately only once per restaurant is a bit of a kick in the teeth. Another major problem there is not enough toilets!! Having to walk all the way back to the lobby when your at other facilities is not good. Also it would have been a good idea to have toilets in each of the restaurants but unfortunately they are not any. The shop on site is really expensive , a lady noticed there were selling a clothing she recognised from Shein but I can not be sure if that is true. Go the local supermarket for souvenirs they are a lot cheaper. Beach is rough on your feet. Entertainment is not that great we would have liked to of seen more of it as it doesn’t go on for long and then music just plays. Rooms were cleaned to high standard everyday. Overall the views and staff are amazing but we would have expected more from this place considering the price. We enjoyed our stay to an extent but will not return again.

Superb location, with a private beach. The pictures of the hotel and grounds don’t do it justice, it’s much nicer in real life. No stray dogs roaming anywhere on the beach or hotel which was a must for us as I have a phobia. Entertainment every night with DJ until midnight. Really safe secure beach prom and just a swipe through a secure door to get to access the hotel next door (again all included). Great lounge singers pre dinner. Lively day entertainment too with free water sports. Amazing staff, always with a smile and even remembering your drink order. Although à la carte options were good, buffet was honestly best we have experienced in an all inclusive. Lobster / Steak etc. We also stayed in a £700 a night luxury hotel in the north as part of our trip and by far enjoyed Riu more. It is a really fun hotel not just for couple In their 30s like us but for large groups and especially families in hotel next door. There is something for everyone. The steakhouse was fully booked for our visit but only here for 5 days so hoping we will get to try next time. We loved our experience and will be back. Thank you for special memories.

Our seven-night stay at Riu Palace Mauritius was nothing short of exceptional. From the moment we arrived, we were welcomed with a genuinely warm and friendly atmosphere that continued throughout our entire stay. Every member of staff made us feel valued and comfortable, always going above and beyond with a smile. The rooms were immaculate, beautifully maintained and cleaned to a high standard every day, which made it even easier to relax and enjoy our holiday. The food was another highlight of our experience. There was a fantastic variety available, and we were especially touched by the personalised care we received. Chef Alex and Ritik kindly prepared delicious vegetarian Indian dishes tailored specifically to our request, which made us feel truly looked after. A special thank you to Owen, who went out of his way to upgrade our room and ensure our stay was as special as possible. His kindness and attention to detail made a big difference to our experience. Overall, this holiday exceeded all our expectations. The outstanding service, incredible food, and welcoming atmosphere helped us create memories that will truly last a lifetime. We would highly recommend Riu Palace Mauritius to anyone looking for a relaxing and memorable getaway. Thank you to the entire team for such a wonderful stay, we can’t wait to return! Best Regards The Kalsi Couple