YOTEL PORTO

We had a great stay in the Yotel, very impressed with its modern look and feel inside. All the staff were friendly and helpful and got us quickly checked in. The location wasn’t great though, right next to a very busy road with lots of trucks and motorbikes roaring by, some interesting characters outside, and it was a little bit far from the river. There is parking on site but you do have to pay extra for it. They even made us pay 20 Euros just to park our bicycles there which we found a bit tight!! Our room was small but nice, modern and comfortable, but no good views to speak of. We had a fridge (which barely worked), Smart TV, good climate control, and decent Wifi internet. The breakfast buffet was really good and definitely worth the money. The gym also was very good, with lots of new gear – machine weights, free weights, and cardio machines. Nice facility, provided there aren’t too many people trying to use it at the same time. Overall we had a good stay and would recommend it to other travelers.

Great overnight stay at this hotel. Very modern stylish hotel, room was fine although it was the first time i had a kettle in the room but no tea or coffee! Didnt have breakfast there. Very close to Trindade station and an easy walk to all sights so good choice if visiting Porto

We recently spent three nights at YOTEL Porto and, unfortunately, it was a very disappointing experience overall, with only a few positives. On arrival, we were placed in a room facing the busy flyover dual carriageway beside the hotel, which sounded like a Formula 1 circuit throughout the entire night. Shortly after unpacking, we discovered both the air conditioning and fridge in the room were not functioning and the room felt like a sweaty, stuffy mess. Therefore forcing us to pack everything up again and move to another room on a different floor. While the replacement room thankfully had working air conditioning and was quieter from road noise, we then encountered an even bigger issue. The hotel’s ninth-floor club restaurant, which we were told by staff is privately operated and leased by the hotel, made sleep virtually impossible. On all three nights of our stay, loud music and partying continued well into the early hours, including past 4am on our final night. The ironic thing is that the hotel advertises itself as “soundproof”, but that claim felt completely detached from reality. What makes this worse is the apparent lack of concern from reception staff. Complaints about the noise were met with indifference and no meaningful resolution. It gives the impression that the revenue generated by the venue matters more than the comfort of hotel guests. Our first interaction with the ninth-floor venue was bizarre in itself. We went upstairs around 8pm intending to have food or drinks, only to be met by staff who were completely unwelcoming. Several employees were sitting on their phones, no one acknowledged us properly, fire extinguishers were being used as door stops, and the venue looked disorganised and chaotic despite being almost empty. We were then told it was “fully booked” while only two customers were visibly seated. The breakfast buffet on our second morning was equally disappointing, it had a poor selection, low-quality food, and generally chaotic organisation. This hotel holds a 4-star rating, but in comparison to other 4 star hotels across Europe, this felt far closer to a budget hostel experience. To end the stay on another poor note, the receptionist handling our checkout just so happened to be the same staff member featured prominently in the hotel’s in-room promotional advert portraying the hotel as warm and welcoming. In reality, the experience was the complete opposite. She barely acknowledged us, did not ask how our stay was, avoided eye contact, and came across as entirely disinterested. Basic hospitality and courtesy seemed absent. The only genuinely positive aspect of the stay was the housekeeping staff, who kept the room consistently clean and fresh throughout. Unfortunately, between the broken facilities, relentless noise, poor service, uncomfortable beds, and overall lack of hospitality, this was not an experience we would repeat.

Just spent 4 days in Porto and so pleased that we chose to stay at Yotel. Just a few minutes walk from Trindade station which is just a 25/30 direct Metro to and from the airport and couldn’t be easier with contactless payment available and just over €2 each way. Once settled most of the city is within a 15/20 minute walk and if like us you explore on foot an Uber back from virtually anywhere central is around €5 euros which is very welcome given that the city is on a hill. Our room was spotless and very quiet apart from a bit of road traffic in the morning. Even though our room was directly opposite a lift we didn’t hear any of our neighbours during our entire stay. Only shortcoming was shower door did not seal fully and as a result water leaked into the main bedroom area creating a puddle. Breakfast offered a really good selection of of hot and cold foods and it’s a buffet arrangement. We also visited the bar/restaurant on the 9th floor where service was impeccable and on the Saturday night when fully booked they even managed to squeeze us in for an hour so we could have a couple of drinks. If we return to Porto we would have absolutely no hesitation is staying here again

Hotel is on a main street right in front of the metro and bus stops so you can get around quickly. The hotel itself is nice very well kept and the lifts work great, you get a card to enter into the hotel room that you have to wave over the lock and then it opens. The room is good and spacious the TV doesnt come with HDMI ports but you can chromecast, there are loads of USB ports so you can charge your things and there is also an UK wall plug, something I have never seen in any hotel in the world, thank you so much you didnt have to, but thank you. My wife being english and me portuguese it was lovely to see the two plugs next to each other. There is a rooftop bar which is also very nice. There were fireworks that night that could be visible from the hotel room and the rooftop bar, which was amazing!! The desk clerk Joao is amazing and his customer service is perfect with vast local knowledge. Speak to him for the hotspots and places to go and things to eat. Beatriz on the other hand is moody, not very friendly and often said no to requests that other staff members did easily when asked so we just avoided her. I believe that Joao should give her some training she would benefit greatly from it, considering it seems she is doing a lot of shifts. Only bad part of the trip The canteen staff are all amazing and the food is good, just need some baked beans and you can have a complete English breakfast.