Cayo Exclusive Resort & Spa

Stayed for a week and was an incredible experience. Had pre-booked a meal to be served in our suite and arranged flowers before the visit. Concierge service were very helpful. Presentation and preparation of the patio area was amazing by George and his service for the meal was excellent. The meal itself was off a very high standard. The couple of lunches we had were good and a wide variety and selection for breakfast. Meal at Kelari was a highlight of the week. Very relaxing and peaceful resort. Shuttle service to the beach was very useful. Service on the beach again was great. We had an executive room which was very spacious and well furnished. Never a problem getting a sunbed by the main pools if we wanted one. The whole resort is well designed and offers lots of privacy and seclusion. Rooms are not over looked. Architecture and landscaping is very thoughtful and fits in well to the natural environment. Look forward to returning.

From the moment we arrived we knew we had picked a great place for our holiday. We were welcomed with a strawberry lemonade and waited in the Emerald Bar for a few minutes while the staff completed the check in formalities. A member of the team then took us up to our room (via the funicular railway/lift!) pointing out key facilities on the way. The room was perfect, impeccably clean, nicely decorated with due aspect doors anto the balcony and private pool area. From this excellent start we had the perfect week. You can never tire of the views down to Plaka and Spinalonga. The private pool was perfect (and slightly warmer than I expected) and we never needed to use the hotel pools, although they did look wonderful. Breakfast at Ambrosia each morning was perfect with good choices and good quality on offer, served by friendly staff. We ate out in Plaka most of the time, although a small and quiet village it does have some excellent tavernas, particularly at the far and of the village from Cayo. The walk down to the village was a pleasant 10 minute stroll although a little more challenging walking back up due to the hill, especially on a full stomach. We did attend the Cretan evening buffet, eat lunch and Sage and Thyme on one occasion and use the Emerald Bar for a nightcap a couple of times. Food and drink was always good quality and served by friendly and efficient staff. Room cleaning was done well with the minimum of fuss and water was replenished daily. All the staff we encountered were smiling and engaging. Our one small disappointment was with the Cayo Beach club, although not fans of beaches in general the beach club did look a little cramped. We did eat lunch there one day but unfortunately neither the menu options, quality and service quite matched that up the hill and the main resort. It didn’t spoil our holiday though, we just opted not to use the beach club again. Our week flew by with many happy memories of a truly relaxing week at Cayo. We like to explore different places each time we holiday, but Cayo is definitely one of a small number which I would be more than happy to return to on the future.

Spacious modern room with impeccable decor. Design choices through the hotel from the rooms to the pools to the gardens and gyms were all impeccable. Outstanding service. Amazing beach club. Perfect location. Views are magnificent. Sensational breakfast buffet. Would absolutely come back!

Loved my stay and spa experience at Cayo! Alma provided such a lovely service for my facial treatment and the amenities are wonderful!

Alma was very professional and skilled with the deep tissue massage. She was great and recommended personal feddback.