Domes Noruz Chania, Autograph Collection

Domes Noruz is simply fantastic! From the operations manager to the front desk to housekeeping to servers the customer service is exemplary. The gym is well equipped, has a great personal trainer who is knowledgeable and helpful and well maintained equipment. We have stayed in two different room types both of which were beautiful and comfortable. The pools are gorgeous and the hotel provides comfortable lounge chairs with tables and umbrellas at both the pools and sea side. Domes has delicious food in Topos restaurant.

We had an amazing stay at this incredible hotel. The staff were incredibly warm and welcoming. We absolutely loved the private pool and stunning views. We received a lovely, generous welcome amenity as Titanium Elite members, which was such a pleasant surprise. The breakfast was absolutely delicious. We will definitely book again soon. Dr. Tong Wang

Fantastic location, right on the beach, to start your day you can see and hear the waves while you enjoy a wonderfully relaxing breakfast with an impressive array of food, beautifully presented. Down on the sandy beach there are lots of comfortable sunbeds with umbrellas. On a previous stay there was a problem with guests reserving them but now there are so many it isn’t an issue. There are also two lovely swimming pools. We booked a sublime loft - very innovation design with a plunge pool and a large terrace with great views over the bay! The staff are very friendly , helpful and attentive. The manager is always around the resort and aware of what is happening, also he turns his hand to everything! Our only issue was with the music from the raw bar, we found this very intrusive to the extent that it seriously affected our stay. The hotel argue that there is a quiet area around one of the pools - there is -but we often wanted to be down on the beach and in the sea. Even when in the sea I could hear this house music (electronic dance music) as played at raves. Given that a many of guests are 50or even 60+ I don’t think this choice of music, played loudly, makes sense. The staff say they can’t change the music, decisions are made centrally. This is such a pity because otherwise the place is definitely 5 star.

Loved our stay at this hotel. We came in late (11 PM) and check in was great with a glass of bubbly and a cold towel for our faces. They showed us to our room and there was a meal waiting for us since we missed supper. That was the best surprised as we were both a little hungry and didn't know if we could get food. The room was amazing. Cold plunge pool at the entrance, two floors with a terrace with a round tub and a sitting area with a tv and bluetooth speaker. Downstairs was the bed and washroom. Very interesting layout and the upstairs terrace has a view of the beach which was beautiful. The room came with a half board, meaning breakfast and lunch or supper each day. Food was great, restaurant service was great. The pool was nice. The busy pool was quiet really although there is a quiet pool as well. The beach is great, lots of loungers on the beach and you don't need to fight for loungers in the morning. They have signs on the chairs that they remove towels after 30 minutes. Loved that! Things I would like to see: food is modern Greek and very creative at times. I would enjoy more authentic classic Greek cuisine sometimes. The menu should change once in a while as it is the same menu each day. The music is a musac type of modern music which is nice but I didn't feel that I was in Greece until I left the resort. They even had a two piece band come and play at supper...they also played elevator music. I could have been anywhere on earth at a very nice resort. A Greek touch would be nice. All and all a beautiful resort on a beautiful beach with great service and helpful staff. The sunset is amazing. I would stay here again for sure.

We have arrived back at our Massachusetts home in the US and cannot stop reflecting upon the memories of our stay at Domes Noruz Chania during the week of May 6th, 2026. This was our first time in Chania, Crete, and our first time in Greece! We always knew that Greek hospitality was exceptionally warm and welcoming—a family who treats you like family. This is exactly how we were received the moment we walked onto this stunning property. A mature but relaxed environment where you are swept up and taken away from life's realities, even if just for a short time. The one person who welcomed us from the moment he met us until our final goodbyes was Special Guest Agent Kostas. A true professional, always ready to greet you with a smile and a caring conversation; always the first you see in the day and the last before heading back to your room. Kostas didn't just love his job; he lived his passion to make others comfortable and assist in any way he possibly could to guarantee a positive outcome. Kostas—you were the highlight of our week and represent the hospitality industry so well and proudly. Thank YOU! The meals prepared at the restaurant, Topos, were nothing short of true brilliance. From breakfast to dinner, everything we consumed was delicious, plentiful, beautifully prepared and presented, and creative. The blend of textures and tastes danced on our palates, like experiencing a dinner and a show. The service was always on point and never intrusive. We became very comfortable and friendly with two servers who made such an impression on us—namely Michael (Sommelier) and Constantina (Shift Leader/Server). Both helped us with the menu in choosing the best food combinations and wine pairings. Each had their own personality and was always ready to share a story and laugh with us, while never sacrificing the needs of other tables. These two gems added so much fun during our evenings at the resort. Saying "goodbye" to Michael and Constantina was not easy. Our sincerest "thanks" are extended to each. We also have to acknowledge those who work so hard and are very seldom seen—the housekeeping and maintenance staff at the resort. Our comfort, our safety, our enjoyment, and the best memories we made are literally in the "hands" of these hardworking individuals. Thank you to your team who took this beautifully designed resort, polished it up, and served it on a silver platter! Their dedication to creating a "magical experience" is so evident in the work they do. As you can imagine, we had a surreal experience at Domes Noruz Chania and will most definitely return once again. This is most certainly a place I would highly recommend to others. You are an outstanding resort. You are true to your mission to provide an "unparalleled experience of luxurious relaxation and festivities." You have assembled the most compassionate and talented team, led by some real superstars like Kostas. In the words of the late poet Maya Angelou, "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." Thank you all for such wonderful memories that will last a lifetime.