Hersonissos Palace

Vše bylo dobré, strava výborná a pestrá- neustále k dispozici ryby a mořské plody, spousta oliv a olivové oleje:) obsluha u stolů i na barevh rychlá a důsledná, místní alko nápoje vcelku chutné bez bolehlavů:) na pláž nutná obuv. Pokoje čisté.

This hotel is nowhere near a 4 star or 5 star rating . At best a 3* and that is due to its EXCEPTIONAL staff and cleanliness. The hotel is spotlessly clean from communal areas to each individual room. Maid service in every day and beds made. ALL staff are so welcoming and friendly. They are so approachable and will bend over backwards to help with your needs.From cleaners to receptionists and everyone in between this has to be the best service I have received.(and I have travelled all over the world). The rooms are a decent size, with very comfy large beds. A small balcony with comfortable seating. Reception is on the 2nd floor accessed by stairs or one of 2 VERY SMALL lifts. Bar and restaurant on the 1st floor and communal toilets on the lower ground floor again access by stairs or small lift.Bear this in mind for later on in my review. The meals were AWFUL, not much choice and what was available was over cooked and almost inedible. Lamb chops that were so well done they flew across the table when I tried to cut them. Not much veggie choice especially potato choice. Deserts were okay but the ice cream had no flavour you just guessed what it was supposed to be from the colours. Drinks were watered down especially the beer,which asking for a large beer you got a half pint !!! Vodka tasted like paint stripper. They do have a bar called know bar down on the beach with great views. Now my main issues…both myself and my husband are disabled. I use a mobility scooter my husband 2 walking sticks(he is awaiting knee surgery for those who may doubt). Everywhere in the hotel is stairs. The lifts (there are 2) measure approx 90cm square. My scooter would not fit in the lift,in fairness the staff did do everything they could but the scooter had to be dismantled completely every time we wanted to leave our room. There was no disabled toilet and no toilets at all on the floor with bars and restaurants.. access to the hotel was a little ropey with a slight ramp but that’s it. Outside the hotel no dropped kerbs and accessible footpaths so had to ride on the roads with traffic. Outside the hotel areas are quite accessible if a little bumpy. Glad we were only here for a few nights it was sufficient time in this hotel,in this day and age the disability discrimination in this hotel is disgraceful. They need to spend a little money on bigger lifts and some disabled rooms with grab rails etc. to make this anywhere near a 4* oh and a new chef!

Whe had a very good experience very good rooms they clean every day,Mr Dimitris it was a very nice person ‘also very good team he have

Hello :) A very good hotel with excellent service and wonderful staff!

nice place good food good room very clean good life