Numo Ierapetra Beach Resort

If you are looking for a place where luxury meets genuine soul, NUMO Ierapetra Beach Resort is it. I can honestly say my stay was an 11/10 experience. From the moment I arrived until the second I left, I felt completely taken care of. The Heart of the Resort: The Staff The absolute highlight of this resort is the people. It’s rare to find a place where every single employee seems genuinely happy to be there. Warm Hospitality: Everyone greets you with a smile and a kind word. Whether you are walking through the gardens or heading to breakfast, the atmosphere is incredibly welcoming. The Lobby & Dining Teams: The staff in the lobby and the restaurants were exceptionally helpful. No request was too much, and their service was always prompt and professional. The Spa Team: A special shoutout to the spa staff. Their massages were heavenly and truly restorative. They went above and beyond to ensure I was comfortable and relaxed. World-Class Amenities NUMO offers everything you need for a perfect getaway without ever having to leave the grounds: The Pools: There are two beautiful pools to choose from. One features a fantastic pool bar, which became my favorite spot to unwind with a drink. Fitness & Fun: The gym is well-equipped for those who want to stay active, and the outdoor cinema is such a unique, magical touch for the evenings. Convenience: There is a lovely little boutique shop on-site for any essentials or gifts. Gastronomy The food was nothing short of amazing. Every meal was a highlight, featuring fresh ingredients and incredible flavors. It is clear that the kitchen takes immense pride in what they serve.

We enjoyed a wonderful holiday here at Numo Ierapetra, in fact probably one of the best hotel breaks we have had for a long time. Absolutely faultless, amazing food and wine, comfortable rooms, peaceful, relaxing but the most wonderful thing about Numo is the incredibly friendly and helpful staff. They made us feel welcome, nothing was too much trouble. They helped us celebrate our wedding anniversary just as though we were family. Crete has stolen our hearts and we will most definitely be back soon.

The highlights of our stay really were Tina's yoga lessons and Petros' fitness courses. We also enjoyed a high quality massage. Surprisingly good for swimming and snorkeling was the private beach of the hotel. Due to the rocks (under water), plenty of fish can be seen. (But you should know where the underwater rocks are in case you are swimming in a rough sea.) Staff was friendly and forthcoming. If you do not like the music at the main pool, you can use the other (quiet) pool or the beach loungers further from the pool bar. We enjoyed the pool bar service (e.g. its "Acai Berry Bowl") every day, calling the service from the beach lounger's call button. Both breakfast buffet and dinner buffet were nice. (The dinner buffet repeated after 1 week, but we stayed only 8 nights.) Minor complaints are: one of the self-service coffee machines was not working on two mornings, which lead to longer queues for the coffee. And the flax seed ran out three days before the end of the season (and was not filled up again). The door knob in our room was not properly working, so we could not lock the front door from inside. But apart from these minor complaints, everything was very comfortable, clean and pleasant. We were also extremely lucky with the weather: 22° water and 26° air temperature in the first week of November; so we did not do a lot of sightseeing, but rather enjoyed the snorkeling, swimming, fitness courses and yoga lessons. Compared to Tenerife, this was less expensive and equally enjoyable. Overall, the hotel is a great place to get away from the busy world and relax.

We went for a quiet holiday, choosing this adults only hotel as it was situated by the beach on what seemed (and was) a quiet spot on this south coast of Crete. It had two nice swimming pools and plenty of loungers around the pools and on the beach. It was booked as a British Airways package holiday, and notably came with a discount but also during this end of season period complimentary half board. We choose a more expensive room with its own private swimming pool (more of a plunge pool) with separate sleeping and living area. The room was clean and daily cleaned to a high standard. There were two TVs but with limited programme choice. However, the wifi was good so we used our tablet and a HDMI cable which we had brought with us. There was a coffee machine which we also used to boil water for tea. Just outside the hotel ws a small shop where milk could be purchased. A nice touch was the complementary wine and fruit that awaited us on arrival. There was also a complimentary voucher for 15 minutes at the spa which succeeded in inducing us to book an hour's treatment! The dining area had both inside and outside areas and there were plenty of staff. There ws an excellent selection of food both for breakfast and dinner (we did not try the lunch). There was a bar by one of the swimming pools which only sold drinks - adding some food choices would have been nice. The hotel I think excelled for its fitness opportunities - a good small gym and various outdoor (and hydro) classes. There was also an open air film each evening - it was end of season so on the cool side but blankets were provided by the staff. We did not have a car so used taxis and the hotel has negotiated standard prices - for for example it was €10 into Ierapetra town. A walk around the old town and fort was worthwhile; there is a very small arceological museum; and varius eating places. Although this was a 'quiet holiday' we found time for a 14 km walk to the Myelonas Waterfall (worthwhile even though no water at this time of year) and a 10 km walk to the Vainia Tower north of the resort. We also visited Agios Nikolaos for the Olive Oil farm (see separate review), the quite extensive archeology musem and lunch by the lake. The reception area deserves a particular mention. Large and airy (and a bar which ws not operational during our stay) always staffed with at least 2 or more very helpful and friendly receptionists who could give advice on the surrounding area etc. All in all, it exceeded our expectations in most areas.

We thought that from every perspective, this hotel provided an excellent service, in a quite remote location, and that the staff team made every effort, all of the time, for our comfort. The food was excellent, the facilities in the spa and gym were first rate (Petros was very helpful and supportive, and the masseuse was top class) and the bar staff looked after you at the pool side in a every way possible. A very nice stay!