The Royal Senses Resort, Curio Collection by Hilton

Krásné prostředí, famózní dezerty jak z francouzské cukrárny. Přístup k nám jako k hostům byl perfektní! Všichni byli velice milý. Krásné moře a bazény. Dostali jsme dokonce upgrade, který nás velice mile překvapil. Vila s bazénem je úžasná pro děti, tak i pro nás. V aquaparku bylo jen pár dětí. Nikde nebylo přelidněné. Skvělá dovolená! Filipovičová

Vše podstatné podle Hilton standardů v tomto hotelu funguje, přestože byl otevrěn na začátku června. Důvodem je propojení se sousedním hotelem, neb mají stejného majitele. Personál je maximálně vstřícný a dělá maximum možného. Za stavební nedodělky a problémy z toho vznikající nemůže. Pokud se je podaří odstranit během zimy určitě přinese zvýšení komfortu především u delších pobytů. Při prodlouženém víkendu vám nevadí, že vnitřní bazén je bez vody, chybí odtokový žlábek ve sprše, která nemá správný sklon pro odtok vody, pokud byste však zde měli trávit týden a zaplatit přes 1000 euro za osobu, už si položíme otázku, udá cena odpovídá kvalitě ubytování. Zatím ne. Druhá sezóna též rozhodne, zda invaze hostů z druhého resortu ( poznáte je podle modrých osušek) ke dvěma 75 m dlouhým bazénům se slanou vodou bude tak intenzivní, že budete mít problém si najít lehátka u bazénů. Další nevýhodou je vzdálenost k moři. Musí vás tam vozit, neb je až za rušnou silnicí a je to pláž toho druhého sice kvalitního ale horšího rezortu. Další věc, kterou na žádných fotografiích neuvidíte je dým a vůně jehněčí z hotelové restaurace a la carte, která se specializuje na grilovaná jídla. Aby vše bylo na večer připravené začínají grilovat brzy odpoledne. Fouká- li větřík od moře kouř je všudypřítomné neb kuchyně je v nejnižší části rezortu a pokoje nad ní. Intenzita kouře jedno odpoledne byla tak vysoká, že jsme nemohli mít otevřené dveře na terasu. Hotel nemá vlastní auta na transport na letiště, díky tomu se vám může stát jako nám, že recepční nezavolá na domluvený termín taxi službu. K vybavení pokojů, měli jsme family suite o velikosti 40 m2. Pro dvě dospělé osoby vyhovující pro rodinu s dvěmi dětmi i díky nepraktické dispozici pokoje velmi omezující. Je vidět, že došlo ke změně projektu, pokoje mohly být o 15 metrů větší a nemít tak umyvadla za postelí. Příští rok se sem vrátíme je to ideálním hotel na prodloužený víkend, pokud pobyt platíte Hilton Honors a jste Gold nebo Diamant member se zajištěným upgradem. Jinak ne.

We had an incredible stay at the Royal Senses. The highlights: 1) The wonderful hospitality from everyone at the hotel from top to bottom, especially reception and the lifeguards. We were especially delighted by the bottle of wine and treats (the latter of which were occasionally replenished) and the parting gift. 2) The children's activities. My kids only spent a bit of time at the Kids' Club but had a blast, and the main (heated) pool and Aqua Park were wonderful. We only wish we could have spent more time at all of them. 3) (should be #1) The breakfast buffet, especially the specialties at the Cretan Corner. 4) The unbelievable views from our room and the breakfast/dinner buffet. Sunset in particular. The only small issues: 1. The door of our room slammed loudly unless you closed it as carefully as possible. Not a big deal, just a bit annoying, especially in the morning. 2. Occasional longer waits at breakfast for coffee. Perhaps this system could be changed somehow so coffee orders are taken immediately after seating? 3. The layout of the grounds/elevators/slooow funicular is a bit puzzling. No real way to fix this, but perhaps more/clearer signage could be added. Overall, this was possibly our favorite resort experience and we would love to return. Many thanks to everyone for an unforgettable experience!

I stayed at this beautiful resort for six days with my wife and two children, and we had a wonderful experience overall. What we loved: * The staff were incredibly kind and helpful. We requested extra towels, umbrellas, and a late checkout—everything was arranged without any issues. Special thanks to the front desk team: Sofia, Elisavet, Anna Maria, and Aris. * The main restaurant was excellent, offering plenty of variety for everyone. The food was fresh and of high quality. * The welcome was very warm, with refreshing cold towels upon arrival. In the room, we were also pleasantly surprised with a bottle of wine and prosecco. * Our room was comfortable and always cleaned to a spotless standard. * The main pool was pleasantly warm and perfect for the kids. Areas for improvement: * Unfortunately, jumping into the pool was not allowed. I understand restricting jumping for safety or excessive splashing, but not being able to jump in just to start swimming felt a bit unnecessary. * The private pool was not heated, and heating it cost €180. Because of this, we didn’t end up using it.

We stayed at Royal Senses in the autumn , almost just before they were closing down for the winter months. The resort is pretty, nice architecture and design throughout. The rooms are spacious, we had the one with the private pool which was pretty cool . Unfortunately the water was cold , so we could not swim there, but it was still a nice feeling to chill by it and drink something. The main pool is long and beautifully , it’s also easy to swim, but make sure to be early,before it’s full of people. There is a shuttle which runs quite often to the beach in their sister hotel. The beach is nice, it’s a small lagoon, there is a beach bar as well, where you can eat or drink. The food is very good at Royal Senses. The breakfasts are exquisite, there is everything you can wish for, including champagne and freshly squeezed juices. We usually do not like buffets, so we used their fine dining restaurant which was very good with gourmet food or if we were lazy we opted for room service which was fast and good too. Nothing to complain. The spa was good, however a bit difficult to book, especially if you wanted a couple massage at the same time. Therefore I would suggest to book even before you arrive here ( you can always cancel) , but like this you will have a guaranteed spot. I also did pedicure at their parlour which was good and I was pretty satisfied. The bar close to the reception is a nice spot for evening drinks, sometimes they have life music too. At the end of our stay , the receptionist treated us with small gifts ( olive oil and loukoumi) which was a nice gesture and a memory of Royal Senses. Wonderful to stay in Crete.