Ohtels Gran Hotel Almeria

We stayed here for three nights last month, superb modern, very clean hotel near the port. Spacious bar , breakfast area, a small pool and sun beds, gym , rooftop viewing point great for scenic views. Wonderful staff. Our room on the second floor had a sea view, small balcony, fridge, room safe. The bed was very comfy , the pillows less so. It is on the main road so there is a constant traffic stream . Good air conditioning but a little too noisy to keep on at night, and too loud to leave the balcony door open. Breakfast was very good ,anything from oysters, to cava, generous choice of meats and cheeses, hot options, including having you choice of eggs cooked to order. The breakfast staff were all very good, we used the bar a couple of times , very accommodating and friendly staff. Our room was cleaned daily, the shower room was very nice although small . Location was very good, you could walk to the beach, 10 mins, Cables Ingles 2 mins , some beautiful gardens immediately outside. It’s about 10 mins to the Old Town on foot. There are bars and restaurants in the area behind the hotel. Br aware that on Sunday evenings and Mondays a lot of places are shut. Would stay here again.

Beautiful location, excellent breakfast buffet, decent service, but poor quality sleep as the mattress is very hard and uncomfortable.

Despite checking in online we still had to check in once we got to the reception desk which I found quite annoying but it was what it was. After check in which just required a signature (maybe that was the benefit of check in online) we went to our room which overlooked the pool. The room itself was well laid out and the bathroom itself was very nice and modern with everything working as it should. The shower stall actually drained quickly ! Housekeeping was quick and efficient and left clean towels everyday. One thing to note and something I found quite unusual was the fact that the bottles water was not replenished daily (only 1 pair when we arrived) and there was not tea and coffee making facilities. Breakfast area was light and welcoming with a range of fresh food replenished quickly, the host working hard to maintain a clean breakfast room. There was an egg station too. Another thing to note there were no glasses available for water or large mugs for tea only what was on the table. Good experience overall.

What a great hotel, and excellent value. clean, bright, comfortable beds, lovely staff, good breakfast, onsite parking.. i cannot find fault here at all. would stay again next time i am in the city for sure.

I’m so disappointed I have had to do this. However, after weeks of trying to contact the hotel via email & social media, I’ve been promised for three weeks that management would get in touch. I think it’s fair people should know. My advice, after being a loyal customer with Ohtels all over Spain, be mindful of this Almeria hotel. On Friday 20th June, I checked in for 3 nights. The hotel is beautiful and I was excited!  On Friday, between 4pm-9:55pm we had to call maintenance 5 times to fix our air con. It was making a loud noise and it wasn't coming on sometimes. It was SO hot!! The noise, we did a video to show reception.  It wasn't good. Took over 1 hour for somebody to come. A chilled Friday night was out the window. When ladder and a man with tools in my bedroom late at night 9:55pm when I did my first call from 4pm! On Sunday, I wanted a beautiful breakfast so I treated myself & decided to have one in the hotel. €14 I made my self a hot breakfast (Luke warm) and as I was eating it I found a bug inside. (See pictures) It was big and black with wings. I was sat inside NOT outside. I told the chef. She took it out of my food & and said sorry.  She didn't take any of the contaminated food away from the buffet. No checks were made. More people went for the same food I had where the bug had been inside. The bug could have been in the beans or the cooked vegetables. Again, nothing was taken away from the buffet and replaced with fresh. I was stood there watching as I was drinking water. The bug didn't fly into my food, it was under the vegetables which was mixed with beans. I couldn't and didn't want to eat anything else, it made feel sick. My huger had gone. I had to ask for a refund that was not offered, which took hours to get back. I had to go back to my room and wait because there wasn’t a manager working Saturday & Sunday??? That evening on my flight home at approx 10pm-2am I had diarrhoea. I assume it’s from ohtels breakfast as all I had all day was plain bread and water. Bugs of that type carry germs from all sorts.  I may have eaten another without me even knowing. I hope to hear from ohtels to restore my faith in the company again. Huge dissatisfaction. I work hard to go on holiday!