SH Villa Gadea

This is a beautiful 5 star hotel set on the beach just outside Altea. The hotel staff are truly fabulous, friendly and helpful.the furnishings are excellent, tasteful and modern with a hint of scandi. We love this hotel which has everything you need for a perfect holiday rest or break

This hotel is rated 5 stars but: 1. Hotel only provides 1 day of water & amenities. 2. no WiFi in the room. Only Lobby has WiFi

We celebrated my wife’s birthday in Altea. What a great hotel to stay in. The staff are so friendly and welcoming and above all happy. The level of cleanliness and care is rare to find. It is a huge compliment to the manager, who clearly demonstrates how to manage a hotel.

This was our second visit. 23rd to 26th December . Room was acceptable . Bar service dreadful.. The food , Christmas eve 92 euros per person was disgusting....Not as described in the menu . The room was entered on Christmas day while we were at breakfast although we did not put a request on the door. The towels and bed linen not changed and just not serviced correctly . The smell of cigarette smoke outside the room was overwhelming.We think this was coming from a staff smoking area. 5 star Hotel...Certainly not . We checked out . We were refunded our 1 night stay but felt very let down. We have now made a formal complaint to the department of quality. Very sympathetic and grateful for our feedback .

Absolutely shocking and unacceptable experience at HG Villas & Spa. This is the second time this has happened. I stayed here before while pregnant and had hygiene problems even then. I gave this hotel another chance, and they failed again. We were given a room that was full of dirt and clearly not cleaned. There was poo left inside the toilet and visible dirt and coffee stains around the bathroom sink. This is not a small mistake — it is disgusting. I have photos as proof. What is truly alarming is that the hotel thought it was acceptable to give a room in this condition to guests coming to relax with a baby. No parent should have to worry about dirt, poo, and hygiene risks in a so-called 5-star hotel. The restaurant was no better — poor quality food, everything frozen, nothing fresh, completely unworthy of a luxury hotel. Avoid this place. There are many much cleaner and better 4-star hotels that offer a far superior experience. I will not return and strongly warn others to stay elsewhere.