Bonito Ibiza by O Beach

What an incredible hotel and staff. We have just come back from here as we were there for my daughters Hen weekend and we could not have chosen a better hotel. We had a couple of rooms and one was the Eclipse suite which was just divine and the views were fantastic. I really do need to mention Sofia who needs to know how amazing she is. I had a small issue before leaving the UK and Sofia went above and beyond to help me and we got a lovely welcome when we arrived. Honestly thank you all staff for the most magical weekend away.

NOT WORTH YOUR MONEY!!!!! Me and my boyfriend stayed for 5 nights for his birthday you DO NOT receive 5 star treatment at all. I messaged weeks ago asking for decor for our room and got ignored. YOU ONLY GET A BALCONY IF YOU PAY!!!!! The standard room is NOT what it looks like in the picture. One mirror and the shower leaks. We ordered room service took over an hour for a pizza to arrive and THREE HOURS and two phone calls for 2 bottles of water. The shower pressure is shocking either freezing cold or scorching hot- NOT WORTH booking a room with a bath!!!!!! Also rooms are not soundproof!!!!! And our aircon did not work at all!!!! Be wary in the summer months!!!!!

The hotel itself is beautiful and stylish. the pools are really great, especially the rooftop pool. Lovely to get the complimentary drink on arrival. The food and drinks were also really great. Breakfast was very good and great to sit chatting with friends while soaking up the atmosphere. We had a sun chaser room (I think). As a group of friends staying we were lucky to feel very comfortable together because apart from the toilet there is no other privacy. Beds are super comfortable! Had a great sleep every night. A couple of not so good points, not complaints necessarily but just to bring to staff attention. I had rang down on two separate occasions to ask for tampons, which I would imagine would be readily available but I never got them. Younger staff have probably never experienced 5* hotels, so when I requested an poolside umbrella from a young man he said he’d try! Then I ended up asking someone else because he just didn’t. My friends room was only set up for 2 people rather than 3 but they fixed that straight away when requested the following day. I did not like having to pay €500 deposit at a 5* hotel. I had also mentioned we were celebrating a 50th birthday but was disappointed there was no special touch to acknowledge. It was very handy having shops close by for water, etc. reception called taxis and they were there immediately. Grace on the rooftop bar was fantastic and really made us feel welcome. I would definitely return and wish it was sooner rather than later

Lovely hotel, wonderful service, great food, brilliant staff, some terrible guests. Big shout out to the screeching women who just woke me up at 4:30am. 🙌 Multiple guests have woken me up by yelling every morning at 1am, 2am, 3am… I’m in the main building on the ground floor, but several floors away you can still hear them, and I’m usually a deep sleeper. I’ve had to get out of bed many times to ask people to be quiet. Fully-grown adults are screaming down the corridors at 2 in the morning, and the locals have also commented on the behaviour. Even if it’s Ibiza and you came here to party, please have a bit of maturity. It’s a huge shame for this lovely hotel, but some of these guests are ruining it. I’d like to thank Hosea-Luis, Alessandra, Lucia and others on reception for their warm and wonderful service - the management and staff are brilliant and this review is in no way a reflection on them. The hotel is beautifully designed and breakfast is great. Maybe it’s a different experience at other times of year, but this is an honest review in May; If you want a decent sleep, better not to stay here.

I really like the hotel, very clean and quite good for the family. All the staff is friendly and sociable, especially Valentina. We will come back!