Grupotel Imperio Playa

V pokoji byl horší úklid, neutíral se prach a za jeden týden nebylo vyměněné povlečení. Předposlední den chybělo tekuté mýdlo. Jídlo bylo výborné a obsluha byla na vysoké úrovni. Při příjezdu byla po nás požadována platební karta, kterou si okopírovali a to se nám nelíbilo. H.

On our late arrival we were greeted by smiling happy and very helpful receptionist. A light meal had been prepared and was ready for us in the dining room.our room, sea view was clean and comfortable. The next morning at breakfast we were greated by very helpful and again happy staff who could not do enough for us. This remained so for all meals. The food was average hotel standard. The pool and beach are smoke free and it was delightful that no one reserved sunbeds, but then. On the last day of our stay things changed the hotel became busy the clientele smoked and vaped around the pool claimed two sunbeds each so that they could have one in the sun and one in the shade. Then went off to the beach. The hotel staff made no effort to enforce the smoking ban or the reserving of beds for this reason alone we will not return to this otherwise lovely hotel. Big thanks to the staff for making us welcome and for their infectious good humour.

Excellent hotel and the location is superb. I would improve the following things: no water in the rooms - very inconvenient; no electric kettle - the same thing - you can't make tea or instant coffee for yourself. Yachts coming to the shore throw litter into the water and the travellers have to put up with plastics and dirty napkins in the sea. Please kindly regulate this and remove those who ruin the experience. The problem is especially dire when the waters are still for a couple of days - yachts get tired of disposing of litter the normal way and just release it into the sea. I would also impose fines on those who smoke on the beach and pollute the air. Officially, the beach is a non-smoking area and some people opt for this location because of this. Please take proper care of the cleanliness and ecology of the beach, because that is why most people choose to stay in your hotel. I wish you a wonderful, prosperous season 2026, but kindly address my concerns.

We couldn’t have been more pleased. We found a really friendly, clean and quiet hotel where you could go to the pool or step onto a soft sandy beach. The food was great value and the service first class. The room was a little tired but spotless and everything worked. We are looking to book again.

Excellent location right on the beach. Beautiful hotel, clean, excellent service from staff across all areas in the hotel. Very very happy . Gorgeous holiday . Already booked the same hotel for next year