Sarena de Muro Resort Mallorca (ex. Palace de Muro)

Just got back from a beautiful, relaxing holiday in Mallorca. I was very impressed with the hotel cleanliness, the food was excellent, and the staff were so friendly. The beach was amazing too. Altogether, a fantastic stay and I’d highly recommend it.

Sarena de Muro is a beautiful hotel and the service is excellent! The front desk helps with everything (and ordered us cabs everywhere we went as well as to the ferry port). They were helpful and kind and the hotel itself is immaculate. The food is quite pricey, but as expected at a 5 star hotel. Breakfast was wonderful and many good options. There was a small grocery store next door where we picked up some snacks and we loved being a little off the main crowded areas (so happy we stayed near Alcudia vs. Palma), but close enough to go to dinner and explore a bit. We also spent time at the pool and at the beach (for those unfamiliar, you pay a different company-Guy comes up to you eventually if you sit in the beach chairs) to rent two chairs and tiki umbrella for the day (22.50 €). We felt it was well worth it to go back and forth between the beach and hotel pool. We would love to make it back at some point-it was one of our favorite hotels we’ve stayed at!!

We had a wonderful stay at Serena du Muro Resort. Friendly staff, spotless facilities, a lovely pool, beach access, and excellent breakfast made for a memorable visit. We highly recommend it and would gladly return.

Our stay at this hotel was truly exceptional, and we would highly recommend it to anyone looking for a relaxing and comfortable holiday The location is outstanding, with a beautiful beach just steps away from the hotel. Despite the presence of families with children, the atmosphere remained peaceful, quiet, and perfect for relaxation. The sun loungers by the pool were extremely comfortable and available at any time (no worries about people reserving them at 5am :) making it easy to spend the entire day enjoying the sunshine. The pool bar deserves special praise. The food was absolutely delicious and was even served directly to our sun loungers on wooden trays. The bar staff were attentive and frequently checked whether guests needed anything, providing outstanding service throughout the day. In fact, every member of the hotel staff was incredibly friendly, professional, and welcoming. Our room was spotless and exceptionally well maintained. The bed was very comfortable, ensuring a great night's sleep every evening. The bathroom was spacious and convenient, and the towels were wonderfully soft. Special recognition should go to the housekeeping team, whose attention to detail was remarkable. Everything was kept in perfect condition and cleanliness at all times. Breakfast was another highlight of our stay. The menu offered a fantastic variety of options, and the buffet was excellent. The coffee was delicious, and the staff efficiently cleared empty plates, ensuring a pleasant dining experience. After such a wonderful breakfast, the only thing left to do was relax on a sun lounger and enjoy the beautiful weather. Another great advantage of the hotel is its convenient location. Restaurants, shops, and a bus stop are all within easy walking distance. For just a few euros, guests can easily travel to the capital city or to Alcúdia, making it an excellent base for exploring the area. A special mention must go to Anna, the hotel's PR representative. She is incredibly friendly and approachable, always happy to chat with guests in several languages, including Polish. Her warmth and professionalism truly enhance the guest experience. Overall, this is a fantastic hotel that exceeds expectations in every aspect. We thoroughly enjoyed our stay and will definitely be returning in the future.

Beautiful, spotless, stylish, newly renovated hotel in a quieter area (less than 15 min drive from Alcudia and a 5 min walk from the local 'high street' Playa de Muro). Great breakfast albeit found the hot options lacking. Room and bathroom a good size, only thing I would say there wasn't much room for clothes after unpacking. We were in the main building which was a great location close to reception. Really well kept hotel with beautiful views. Really loved our stay. We stayed for 4 nights end of May. Will most definitely return. There were younger kids there but not sure there would be much to do for older kids. Overall would highly recommend.