Golden Sands Hotel Apartments

Visited Golden Sands 3 Sandeep from restaurant was very helpful polite and was always very cheerful. Excellent service and very helpful cheerful people. All the security people was very helpful too.

Excellent customer service All staff was very helpful, Sandeep from the restaurant was always very helpful polite and cheerful. All Security was very went out there way to help.

Hotel is quite good for a short stay but not worth for the price they charge. I had a bad experience that I paid my deposit money through bank card which I normally do when staying in hotels. However in Golden Sands Dubai, they haven’t refunded it yet till this date even after elapse of more than two months which I didn’t expect at all, despite my continuous follow up.

We have stayed at this aparthotel, Golden Sands 3, for many years with slightly different experiences in terms of the condition of the apartments. They have always fixed any problems, challenges and deficiencies that have arisen, but ideally everything should have been functional from arrival. The cleaning wasn't too bad, but some clearly need more experience, and perhaps also an interest in the subject. That being said, they have done a cosmetic upgrade recently, and also part of the kitchen is getting and has gotten new and much needed appliances. For those who like to swim, the swimming pool was actually cleaned well before opening in the morning, which we have previously noted as very late - so definitely a plus. Although new faces are constantly appearing at the reception and elsewhere, there are still some that we have known for several years, both at the reception and in the maintenance department. New this year for us was Room Attendant Obaidul, who ensured that our apartment was sparkling clean at all times and he remembered all our small requests regarding bed linen, towels, etc. A big thank you to Obaidul, you helped make our stay very good. Very good facilitators and providing assistance so that we got help if needed was almost as usual - Guest Service Agent Abdullah, he has had 5 star behavior for several years and both was and has been a fantastic supporter during all our stays, a huge thank you to Abdullah. Last but not least, Ms Eden made sure everything regarding the booking went smoothly. She also helped make sure everything worked and was fixed so we had a great stay, so Ms. Eden, you also deserve a big thank you from us, we are already looking forward to our next stay - and possibly your assistance. I don't remember the young man's name in the maintenance department, but we also owe him a big thank you for quickly and efficiently resolving our small challenges in the apartment. To all of you, THANK YOU, we would happily recommend Golden Sands 3 to friends and family - most of the people who work there are incredibly service-minded. If everything had worked as it should from day one, I would actually give it 5 stars this time.

The corridors had bad smell, some amounts of money was stolen from us in the room, the manager of the hotel tried to help for finding it but it wasn’t enough. Be aware of your belongings the hotel hasn’t responsibility about your money. the gym has not towel in early morning.it may be a good hotel for Indians but I think not for other nationalities