Riu Sri Lanka

This is easily one of the best hotels I have ever visited. The all-inclusive package was fantastic, offering a huge variety of food available 24/7. The staff were incredibly supportive, and the check-in/check-out process was efficient and convenient. The resort also offers plenty of activities for children, including a dedicated kids' pool and various arts and crafts sessions. A special mention goes to Neshta from Riu Land, who kept my kids entertained for hours and did a wonderful job guiding them through the activities. To top it off, I celebrated my birthday during our stay, and the team surprised me with beautiful decorations using flowers and towels, even though I hadn't asked them to. It was such a thoughtful and memorable touch!

It was not suitable for a person who finds peace and clam. Fairy tales in their website are just fairy tales when you actually go there. For everything you need to go through an que. Pools are like soup of humans. They don't care about any request you made through their app at the time of check-in.

First of all we need to thank to RIU Hotel & Resort Ahungalla for giving us a great honeymoon experience. The hotel is actually very attractive and the wonderful view was so impressive. Also staff was so friendly and each and every facilities were user friendly. At first thank you Mr. Thilina for arranging all of the arrangements for us and special thank for Mr. Marshall JF, Mr. Chaminda and Restaurant crew for arranging us such a romantic, suppressing dinners and arrangements you gave us. We had a great fun with them. Also thank you Mr. Rukshan for gave us a warm welcome and check out. Also thank you all the staff members, restaurant crew and all for giving us such a romantic and wonderful stays at RIU Hotel & Resort❤️✨ Surely we will visit again soon🥰✨❤️🌸

From check in to check out we were unable to find fault with our 2 week stay at the hotel. Check in and check out were smooth and very quick, I would recommend pre check in. You may find check in much slower on a Saturday due to locals visiting. Room - we received an upgrade to a sea view room, probably due to the hotel being quiet. The room was immaculate and was kept that way for the whole 2 weeks thanks to the supervisor Kaushal and our room boy Desha. Public areas - these were kept in an excellent condition due to the hard working staff at all levels. Bar - there is a pretty good choice of hard and soft drinks at all the bars and the service was always swift, with the bar staff being studious in their duties, a special mention to Madushanka who was always there both at the pool and the main bar. Food - we never struggled to find something to eat and had some items cooked to order when we asked. The waiting staff were attentive and helpful. We can recommend Sauté, the steak restaurant for some very well cooked steak. Pool areas - these were kept clean and tidy at all times by the staff. Overall impressions - the hotel does need a little tlc in some areas but the staff make up for this with their enthusiasm, their attitude and their happy approach to their work. We would say that it deserves our 5.

This was my third time staying RIU. I don’t know how to describe the experience but I know that totally worth it. This time hotel was fully crowded but the staff was handled it extremely well. Hope to stay in the hotel next time too