Grichting Hotel & Serviced Apartments

The hotel experience was a mixed bag: Great location near the lovely old village, and a short walk from the bus station and shops.My room for one was small but perfect for me,with a huge balcony and amazing view. Tea and coffee making facilities were much welcome as was the mini fridge. No instructions in the room about how to access wifi, operate TV,or use the safe though; I had to go to reception for all of this. My tv had no signal and I had to get someone from reception to sort it out.But, in the end,the picture quality was dreadful,so I didn't bother to use it! Wifi connection is ok but sometimes unreliable. Staff at reception seemed not to know much - on my first two days,two separate receptionists told me "it's my first day". There was a general feeling of poor organisation. Staff were extremely kind and did their best - but niceness can't solve everything. The hotel has a "wellness" area . The saunas ( both of them) were not functioning properly when i tried to use them and I had to wait for one to heat up.The pool is nice but quite small,so not really for proper swimming, but probably nice for relaxing in the warm water. Bathrobes and slippers are available, but nowhere is this made clear.I only got these by chance when a staff member happened to see me there and gave me some.Most times I went to the pool,I saw no staff around. The only real problem I had with this hotel was noise.I think the rooms have poor sound insulation , so I could hear my neighbours' loud conversations or the sound of them opening and closing drawers and cupboards..I was also woken up by hearing the chain being pulled in someone's toilet. Luckily the floors are carpeted - so it could have been worse. The noise issue would put me off booking here again.

Spacious and very comfortable hotel. Friendly staff. Super location, 5 minute walking distance from baths and ski area. Big rooms. Delicious continental breakfast. Perfect for family vacation. We will come back again.

I spent a wonderful Christmas at hotel Grichting with my boyfriend. The Christmas meal was delicious and the staff very friendly and professional. Broad range of choice for breakfast. Highly recommended.

Hotel was great and owner exceptional organizing our breakfast early for us to make first tram to climb the klettersteig. She also called to check if Klettersteig would be open upon our arrival without us asking. Highly recommended!

Our stay was a disappointment. Here are the reasons: - Room and bathroom were extremely small for a couple - Room was very old fashioned and not renovated - the temperature could not be controlled and was extremely hot - difficult to sleep (windows had to be open as the hotel didn’t reduce despite our complaints) - we expected a thermal bath inside of the hotel as it was advertised (reason we choose this hotel) but in fact this rather a swimming pool slightly heated up. The shower cascade was also broken/not in use - Over CHF 200 per night is expensive for what you got The good points: - the hotel staff is nice - the views from the rooms and the breakfast room are great - the breakfast is diversified and good