Shalimar

Disappointed, but maybe we've been spoilt with previous holidays. Definitely not a 4 star hotel, 2 star at best and that's only because of the friendly staff. Arrived 10.40am, room not ready until 1pm. Told you go and have something to eat and drink to wait, but not told where restaurant was, when we found ot were told no food was available to us until 12.30pm. No advise given as to restaurant opening times, where anything was located around the hotel, snack bar not open the whole stay. All entertainment info and signs were on French. Hotel looked like it had just been repainted, but not very well, all light switches were painted over and don't look closely at the dome ceiling in the foyer, paint splattered everywhere. Food is good, just repeatatve. A la carte restaurant is lovely. Once we got the room, which we had paid extra for a bungalow, the room still wasn't completely ready, we were told the maid would towels in a minute? It was clean, but very basic. Wardrobe had shelves only, so nowhere to hang dresses/shirts. The room was spacious,but sparse. Staff and entertainment are all fab, friendly and full of fun. Cleaners decorated our with flowers several times which was very lovely.

Food wasn’t great. Bar, restaurant and animation team were absolutely amazing. Rooms were big. Atmosphere was very calm and peaceful. Very quiet and relaxing. Rooms were cleaned daily pool was very clean. Value for the money was good! A bit out the way but taxis are cheap. We had a bad experience. Stuck in lift for 20 minutes. Someone came in our room at 3am even tho door was locked we think it was staff with master key. Went down to reception night staff didn’t understand us when we said someone had come in our room. Night receptionist came up to our room and said he would send security in morning!!! No security came. Went to reception in the morning night staff hadn’t told day staff about this!! spoke to manager she said ‘ I’m really sorry this happened but it’s not our problem!’ Still no answers to who was in our room! We couldn’t see who it was as it was dark! No cameras either

It was a lovely place to stay. People are fruendly. Limited activitirs available on beach. No food and drink on the beach. Room servuce is very good. Thay put flower everydsy in my room . Monaliza was lovely and friendly.

The people who worked are lovely. The food is ok. However it could have been better. It is very good place if you speak French as everyone speak french and majority of guests are French too. As an English speaker no one explained about what is included in the hotel and what activities take place each day.

All staff are wunderfull, food quality and variety, bad, very bad, no soap or shampoo in the room, no tea or coffee, in the room, no heating in the rooms, overall not good