TMK Hotel Flora Park by Turismark

Where do I start with my review, so I guess with the promotional description and photographs. The 4* is an exaggeration, perhaps 20 years ago but not now. The room, of which I looked at three were shocking, loose wall mounted light fittings, could see the wires and the fitting was not fixed safely and securely. Thc pillows were chopped foam, lumpy and uncomfortable. The bathroom, was vile, the chrome on the fittings were rough, pitted, the shower head would not stay in the holder as it was broken. The times and grouting looked like an absolute disgrace with overpainting from the door surround. The mirror was filthy, holding screw hanging out. The sliding door for the patio was barely held on, loosely in place and vulnerable to inadvertently not locking and not engaging the A/C. The dining room food was diabolical, the quality poor, staff cooking were incompetent and the obvious lack of knowledge of what they were cooking was clear. Asking the chefs about the different dishes was met with blank faces and dismissed unanswered. The poolside food and team were good, the food there perfect and hugely contrasted the dining room offers. The bar team were friendly and attentive, the drinks menu was greater than what was actually available by a long list. Pool and grounds were as described in the brochure, the lifeguards friendly as was the entertainer. Reception staff were unable to provide first aid and scrambled for a Elastoplast strip and blunt scissors. My stay was Monday to Monday and despite raising issues as mentioned, I was left largely to endure it. Jasmine Hammamet is tired, broke, infrastructure in serious need for maintenance and care. A massive dissatisfaction, and a never to return destination. The 4* promise was absolutely not the reality, and for those who have remarked "well good for the price! ', I say, no in no way was it for me. Since returning I have been asked about the holiday and I have been embarrassed to remark about it and that has never been the case on my post holiday conversations.

Really nice hotel, good location and staff were very pleasant. Pool staff were always on hand to help with sunbed mattresses - big shout out to Jaloul and Bassem :) Rooms were clean and comfortable but shower didn't have much pressure at all so that was the only struggle in the room. Food was varied and very traditional but was tasty and fresh. Only slight downside is that the food was never hot, just warm but this was fine. Drinks at hotel were a decent choice but beer is bottled only and also wine is by the bottle and not by the glass.... cocktails were good! Water was not provided for meals which was unfortunate but again - we dealt with this. Location is about a 5 Min walk to the beach and similar to the Medina with shops and bars close by too. Overall, a decent place to relax with decent food and drink on offer. We have been to a few 4 star hotels in Tunisia and this one scraped a 4 star but was fine.

The atmosphere was amazing. Very calm in the day and never too busy. The entertainment was good in the evenings however some staff were very forceful in getting you involved. They do water sports during the day. The pool is incredible and never too busy. All staff were incredibly polite and helped if they could. My partner and I were pressured into writing a review which we have now deleted. This particular staff member asked very often whether we were just on holiday or if we work for Google. Sometimes the lifeguard is a bit too friendly with females so if a young woman going alone be weary. The room is cleaned as often as you like however you have to request more than one toilet roll. They also do have towels at the hotel for the beach/pool but you have to ask the lifeguard. The food service is nice, I’m a picky eater so for me it wasn’t ideal but my partner thoroughly enjoyed it. The waiters are always happy and friendly. The people selling tours inside the hotel, do not work for the hotel. They will hound you constantly. However are nice. The medina is a short walk and not busy at all during the day. However in the evenings it is very busy. Sometimes people follow you for a while before coming up to you so just be aware of your surroundings. People will come to you and say ‘do you recognise me I’m the chef/waiter in hotel’ THIS IS NOT TRUE.

Just had the best holiday ever hotel is lovely the staff were great specially the bar man getting our manybottles of wine🍾pool was fab 👙but might be difficult to get in to if you’ve got mobility issues, met so many friends never laughed so much shout out to Stacey & mum Stephanie Saskia & Ozzey Joe & Valentina Richard & Tracey George & Barbara Louie & Gracie and the army lads And everyone else we met Hopefully see you’se all next year Love Sean & Lesley the unofficial Tunisian tourist information 🤣🤣🤣

Safe didn’t work in the room, spoke to reception asap was told they would look into it. 3 days later nothing so contacted easyJet, who spoke to the hotel. Safe was fixed that day. Staff said not to brush teeth or drink tap water but no water provided in the room so had to buy multiple bottles daily. No tea or coffee in the room No TV remote in the room No cups in the room so had to take some from the restaurant so we could brush our teeth. Drinks not included with meals even on the full board package. Paid £30 for late room check out, had the maids come into our room and remove all the towels and bedding from the room and was told by head housekeeping to “lady get out of your room now”. Explained we had paid for late room check out and showed the receipt, she stormed off muttering Wouldn’t recommend this hotel