TUI Suneo Palm Beach Skanes

Radím vám se tomuto hotelu vyhnout obloukem!! Hotel má pouze malé plus za celkem pěkný pokoj a chutné jidlo, jako katastrofu považuji bar a pití, vše nalivali do malickych papirovych kelimku na espresso🙈 pivo spise nebylo nez bylo, drinky hruza a chovani personalu na jedinem baru pro cely hotel bylo dost otravene a bez baksise ani kostku ledu nedali😡 u bazenu denne neporadek a odpadky, plaz je hnus, v pisku sut a sklo😡 hotel neodpovida rozhodne ctyrem hvezdam

Zdravím ,pobyt od 21.7.23-1.8.23 dva dospělí a syn 1,5 roku. Po příjezdu na hotel v půl deváté večer jsme čekali do půl dvanácté na pokoj 😡. Pokoje okey jen klima občas zlobí a na pokoji nejsou lednice jen jakási vinotéka která má udržovat teplotu nápoje(to jsem v žádném hotelu v Tunisku nezažil). V Hotelu je slabá klima a v restauraci je opravdu horko . Jídlo okey ,ale bar je katastrofa (funguje jen jeden v hotelu) pivo studené jinak vše teplé (cola ,Fanta ,Sprite , víno , a dva druhy tvrdého chlastu ) vše rozlévají do 2dc kelímků a když máte štěstí dostanete kostku ledu, voda v láhvi rovněž teplá (kupovali jsme si chlazenou v místním obchodě)🤣. Ani jediný den nebylo k snídani čerstvé pečivo, bagety i housky jsou tvrdé jak beton . Pláž je další průser vzdálená je né 350m jak píše CK ale 500m musíte jít mimo hotel po vyprahlém chodníku nebo čekat na kočár který táhne zubožený kůň. V Hotelu byl nepořádek (všude se valí prázdné plastové láhve, stoly špinavé) .Na pláži je opáskovaná asi 50m část pro hotel zbytek okupují místní v plážových stanech. Bar na pláži je chatrná bouda jen s teplým nealkem (pivo za poplatek). V písku a v moři je plno bordelu a suti a dokonce skla . personál je protivný a bez nálady (vše je obtěžuje , personál restaurace je super 👍, nejhorší je pán který mění peníze na recepci , třikrát mě vyhodil ať přijdu zítra že ho to nezajímá) Hotel vám určitě NEDOPORUČUJI, určitě to není 4* hotel taková horší 3* a to i na Tuniské poměry.

This hotel has some really good points but also some quite bad points. Firstly the good. The staff are all friendly and very considerate on the whole. The waiters around the pool, especially heykal and Omar, are really attentive, remember who you are and what you drink and are constantly on the go. There was a young guy who worked behind the world bar (forgot his name) who was also really friendly and chatty and a credit to the hotel. As others have mentioned the entertainment team are also really involved and are great with the kids. Special shout out to sousou who ran the kids disco every night we were there (10 nights) and never seemed to have a day off or break, a real superstar. The food was surprisingly good. A very varied choice even if there is a bit of repetition after the 7th night as it loops back round again. Breakfast was a bit on the disappointing side but that was more my preference and compared to other all inclusive places I've stayed in. There was a lot of choice and vegetarians/vegans and kids seemed to be well catered for. The drinks were a bit hit and miss, the local beer is drinkable but the spirits are all unbranded. Someone who is used to certain spirits will notice the difference in taste but on the whole they are not bad and the barmen are not shy with the measures if you ask them nicely! Now to the bad points. The hotel and rooms are very tired. It looks like it's not had a scrap of upgrading done on it since the day it opened. Decor is very worn in places, our room had a cracked tile on the balcony and plug socket fittings were hanging on for grim death. The biggest issue though was with the air conditioning. As others have mentioned the hotel policy is apparently that they don't usually turn the air conditioning on until mid July. This made the first 5 or 6 nights completely unbearable at times as the air conditioning just dragged through humid air from outside. We asked for a fan at reception pretty much every day as went with young children however we were told these were limited and we could only get one when someone that had one left. By the 6th day I think enough people had complained about the lack of AC that they actually made an announcement over the PA round the pool that the AC would be being turned on that night (to ironic cheers from most around!) This however caused a further issue as when we first turned the AC on in our room the unit began gushing water into the room from the roof. We went to inform reception of this to be told that "it happens every year when they first turn the AC on" and that it "usually sorts itself out". After complaining to the guest manager who was on site the hotel did send maintenance to our room within 20 minutes and they did stop the leak so can't fault them on that however I felt if we'd not kicked up a fuss we'd have been expected to just deal with it. Another issue was the beach. This is around a 5 minute walk down the road (there is a minibus that will take you if you want). The beach is very hit and miss. On the one hand the sand is lovely and clean but this is on vast contrast to the sea which can only be described as discusting. On the day we went down there was someone racking out various rubbish including bottles and nappies! We went once and that was enough! To summarise this hotel does have some good points but also some bad. Would I go again? Probably not, but at the same time I wouldn't say don't go here.

We are currently enjoying an absolutely fantastic holiday at TUI SUNEO Palm Beach Skanes, and it has exceeded all of our expectations. From the moment we arrived, the staff have been incredible. Everyone is friendly, welcoming, and always willing to go the extra mile to make sure guests are having the best possible experience. The resort itself is beautiful, well-maintained, and has a wonderful atmosphere that makes it easy to relax and enjoy every day. The food has been one of the biggest highlights of our stay. There is a great variety on offer, and everything has been fresh, tasty, and well-presented. A special thank you goes to the restaurant manager and the head chef, who have done so much to make our holiday extra special. Their attention to detail, passion, and commitment to guest satisfaction have been outstanding. They have consistently gone above and beyond to ensure every aspect of our stay has been exceptional and have certainly given us every reason to want to return in the future. We would also like to give an extra special mention to Ouni, who has genuinely been one of the standout reasons our holiday has been so memorable. From day one, he made us feel more like friends than guests, always greeting us with a huge smile and taking the time to make every evening feel special. His level of service has been exceptional, but it is his warmth, kindness, and genuine care for people that truly set him apart. He regularly surprised us with special drinks, remembered exactly what we liked, and constantly went above and beyond without ever being asked. Ouni's positive attitude and dedication have added so much to our holiday experience, and he is a huge credit to the hotel. Staff like Ouni are rare, and he is one of the main reasons we will leave with such wonderful memories and a strong desire to return. We would also like to give a special mention to Walid, the resort photographer. He has been absolutely brilliant throughout our stay, spending so much time with us to capture the perfect shots and creating some truly amazing photographs that we will treasure forever. His professionalism, patience, creativity, and eye for detail are exceptional. He never rushed us and always made sure he got the perfect picture, resulting in memories that will last a lifetime. If you have the opportunity to book a photoshoot with Walid, do it—you won't be disappointed. The excursions have also been unforgettable. Seeing dolphins in the wild was an incredible experience and one of the highlights of our trip. The quad biking adventure was equally fantastic, providing plenty of excitement and a chance to see more of the beautiful surroundings of Tunisia. Every aspect of this holiday has been enjoyable, from the outstanding staff and excellent food to the exciting excursions and relaxing atmosphere. We still have time left before heading home, but already this has become one of the best family holidays we have ever had. A huge thank you to everyone at TUI SUNEO Palm Beach Skanes for making our stay so special. We would highly recommend this resort to anyone looking for a fantastic holiday in Tunisia, and we sincerely hope to return again in the future.

The best hotel ever, it deserves 5 stars we will leave tomorrow we are at room number 3222, the best holidays ever thank you for everything